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Open nowFirst seen 6 hours ago

Ford-Mobile Service Coordinator

millsautogroup340 open roles

Where
Columbia, SC
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Your applicationOpen nowFord-Mobile Service Coordinatormillsautogroup · Columbia, SC

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 6 hours ago

The posting

Description:

The Classic Ford of Columbia Mobile Service Coordinator is a critical liaison between our customers and mobile service technicians. This role ensures seamless coordination of off-site vehicle maintenance and repair services by managing scheduling, dispatching, communication, and logistics. The ideal candidate is detail-oriented, customer-driven, and thrives in a high-energy, service-focused environment.

This position plays a key role in expanding the dealership's service reach by delivering a premium, convenient customer experience beyond the traditional service lane.

Responsibilities

The Classic Ford of Columbia Mobile Service Coordinator is a critical liaison between our customers and mobile service technicians. This role ensures seamless coordination of off-site vehicle maintenance and repair services by managing scheduling, dispatching, communication, and logistics. This position plays a key role in expanding the dealership's service reach by delivering a premium, convenient customer experience beyond the traditional service lane.

Requirements

Education & Experience: • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) • 2+ years of experience in service coordination, dispatching, or customer service • Automotive industry or dealership experience preferred

Skills & Abilities: • Strong organizational and multitasking skills • Excellent verbal and written communication • Customer-focused mindset with strong interpersonal skills • Ability to problem-solve and adapt in a fast-paced environment • High attention to detail and accuracy

Technical Proficiency: • Comfortable using scheduling and dispatch software • Proficient in Microsoft Office (Word, Excel, Outlook) • Experience with DMS/CRM systems (CDK) a plus • Familiarity with Ford systems or mobile service platforms is a plus

Other Requirements: • Valid driver’s license and clean driving record • Ability to work on-site during standard dealership hours • Willingness to collaborate with technicians, advisors, and parts team • Positive attitude and team-first mentality

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