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Open nowFirst seen 7 hours ago

Internal Service Advisor

millsautogroup340 open roles

Where
Matthews, NC
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Your applicationOpen nowInternal Service Advisormillsautogroup · Matthews, NC

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 7 hours ago

The posting

Internal Service Writer – Career Opportunity at INFINITI of Charlotte

Position: Internal Service Writer

Location: INFINITI of Charlotte

Join a Growing Service Team

INFINITI of Charlotte is seeking a motivated, organized, and customer-focused Internal Service Writer to support our fast-paced service department. This position plays a critical role in maintaining communication between technicians, advisors, parts, and management to help ensure efficient workflow and timely vehicle repairs.

We are looking for someone who thrives in a team environment, communicates effectively, and can help keep the shop operating at a high level.

Responsibilities

  • Open and manage internal repair orders
  • Dispatch work efficiently to technicians
  • Maintain used car efficiency through shop
  • Monitor shop progress and communicate updates to advisors and management
  • Coordinate with the parts department to ensure timely parts availability
  • Maintain accurate documentation and repair order notes
  • Assist with warranty and internal vehicle processing
  • Help improve shop flow and technician productivity
  • Support quality control and vehicle status tracking
  • Ensure repairs are completed in a timely and organized manner

Qualifications

  • Previous automotive service experience preferred
  • Service advisor experience
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • CDK experience preferred but not required
  • Team-oriented attitude with strong attention to detail
  • Basic understanding of automotive repair processes

What We Offer

  • Competitive compensation
  • Opportunity for growth and advancement
  • Supportive team environment
  • Paid training
  • Health, dental, and vision benefits
  • 401K
  • Paid vacation
  • Employee discounts

Ideal Candidate

The ideal candidate is dependable, process-driven, and capable of helping improve overall shop efficiency while maintaining a high level of professionalism. This role is perfect for someone looking to grow within automotive service operations and become a key part of dealership success.

Apply Today

If you are ready to join a growing dealership focused on teamwork, accountability, and customer satisfaction, we would like to speak with you.

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