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Open nowFirst seen 9 hours ago

Service Advisor

millsautogroup340 open roles

Where
North Wilkesboro, NC
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Your applicationOpen nowService Advisormillsautogroup · North Wilkesboro, NC

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 9 hours ago

The posting

We are seeking an experienced Automotive Service Advisor with CDK experience to join our team. This role requires excellent communication skills and a strong customer service orientation to effectively coordinate service department operations and ensure customer satisfaction.

Responsibilities

  • Greet and assist customers in the service department in a friendly and professional manner.
  • Schedule service appointments and manage work orders using CDK software.
  • Communicate vehicle repair needs to customers clearly and accurately.
  • Coordinate with technicians to ensure timely and quality service delivery.
  • Manage customer inquiries, complaints, and follow-ups with a focus on customer retention.
  • Maintain accurate records of service interactions and transactions.

Requirements

  • Proven experience as a Service Advisor in the automotive industry.
  • Proficiency with CDK software or similar dealership management systems.
  • Strong interpersonal and communication skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • High school diploma or equivalent; additional technical or customer service training is a plus.

Benefits

  • Competitive compensation package.
  • Opportunities for professional development and training.
  • Supportive and team-oriented work environment.
  • Employee discounts on vehicle purchases and services.

About the Company

We are a well-established dealership known for excellent customer service and a commitment to quality. Located in Wilkesboro, NC, we strive to provide a welcoming environment for both customers and employees alike, delivering trusted automotive solutions to our community.

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