The posting
Singaporean only
Overview
We are seeking a highly motivated and technically strong Software System Engineer to support the operations, maintenance, and enhancement activities for IT Project. The candidate will be responsible for ensuring the stability, reliability, security, and operational readiness of mission-critical systems in a 24/7 operational environment.
The ideal candidate should possess strong hands-on experience in DevOps, middleware/platform support, container technologies, CI/CD pipeline management, troubleshooting, deployment automation, and production support operations.
Key Responsibilities:
Operations & Support
Provide operational support for mission-critical applications and platform services.
Perform incident investigation, troubleshooting, root cause analysis (RCA), and issue resolution.
Support production deployment activities, rollback activities, and post-deployment verification.
Monitor system health, application performance, logs, and operational alerts.
Work closely with support teams, infrastructure teams, software developers, cybersecurity teams, and project stakeholders.
Support system recovery, disaster recovery (DR), and business continuity activities.
Participate in standby support and after-office-hour support activities when required.
Ensure compliance with operational procedures, governance, and security policies.
CI/CD & DevOps Engineering
Build, maintain, and optimize CI/CD pipelines for:
Source code management and branching strategy
Code Quality Scanning
Static Application Security Testing (SAST)
Software Composition Analysis / Dependency Scanning
Container Image Vulnerability Scanning
Automated Build & Packaging
Containerization of applications
Automated Testing Integration
Deployment File Generation
Release Management & Deployment Automation
Container & Platform Management
Deploy, configure, and manage containerized applications using:
Docker
Podman
Kubernetes
Support application deployments for:
React applications
Node.js applications
Spring Boot applications
Perform container troubleshooting, performance tuning, and resource optimization.
Support Kubernetes cluster operations, deployment configurations, secrets management, ingress configuration, and scaling activities.
System Engineering & Administration
Maintain middleware and application platform configurations.
Support Linux and Windows server environments.
Perform system patching, configuration updates, and preventive maintenance activities.
Manage environment configurations across DEV, SIT, UAT, and Production environments.
Support certificate renewal, configuration management, and secure connectivity setup.
Maintain deployment scripts, automation scripts, and operational tools.
Monitoring & Reliability Engineering
Configure and maintain monitoring dashboards, alerts, and health checks.
Monitor system availability, application performance, and resource utilization.
Support log analysis and troubleshooting using centralized logging tools.
Identify proactive improvement opportunities to enhance operational stability and reliability.
Documentation & Compliance
Prepare and maintain:
System architecture documentation
Deployment procedures
Operational runbooks
Troubleshooting guides
SOPs and technical reports
Support audit activities, security compliance reviews, and operational assessments.
Qualifications & Experience
Educational Qualification
Diploma or Bachelor’s Degree in:
Computer Science
Information Technology
Software Engineering
Computer Engineering
Or related disciplines
Experience Requirements
Minimum 3 years of relevant working experience in:
Software system engineering
DevOps engineering
Application support
Production support
Platform/system administration
Experience supporting enterprise or mission-critical systems is highly preferred.
Experience in government or large-scale enterprise environments will be an advantage.
Technical Skills & Competencies
Mandatory Technical Skills
Strong knowledge of:
Linux administration
Application deployment and troubleshooting
CI/CD pipeline implementation
Container technologies and orchestration
Hands-on experience with:
GitLab CI/CD
Jenkins
Docker
Podman
Kubernetes
Git
Familiarity with:
React
Node.js
Spring Boot
Scripting & Automation
Experience in scripting and automation using:
Bash
Python
PowerShell
Shell scripting
Monitoring & Observability
Experience with monitoring and observability tools such as:
eG Enterprise
Prometheus
Grafana
Nagios
Zabbix
Database Knowledge
Understanding of database technologies:
SQL databases
NoSQL databases
Basic database troubleshooting and query knowledge preferred.
Security & Compliance
Understanding of:
Secure system hardening
Cybersecurity best practices
Vulnerability management
Secure CI/CD practices
Certificate and secret management
Preferred Skills
Candidates with experience in the following areas will have an added advantage:
VMware or virtualization technologies
Kafka or messaging technologies
API integrations and middleware support
High Availability (HA) and Disaster Recovery (DR) environments
Government project operational support
ITIL incident/problem/change management processes
Container security and image scanning tools
SonarQube or code quality tools
Soft Skills
Strong analytical and problem-solving skills
Good communication and stakeholder management abilities
Ability to work independently and under pressure
Strong teamwork and collaboration mindset
Good documentation and reporting skills
Ability to support operational incidents in a fast-paced environment
Working Environment
24/7 operational support environment
May require standby support and after-office-hour deployment support
Collaborative environment involving infrastructure, cybersecurity, application, and operations teams
