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Open nowFirst seen 1 hour ago

Parts Counterperson

miniofglencoenorthshore1 open role

Where
Glencoe, IL
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Your applicationOpen nowParts Counterpersonminiofglencoenorthshore · Glencoe, IL

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Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 1 hour ago

The posting

Parts Counterperson

MINI of Glencoe is seeking a positive, professional Parts Counterperson to join our dynamic North Shore team. The ideal candidate will thrive in a fast-paced, premium retail environment, delivering a luxury customer service experience to both our internal service team and external retail customers.

As a family-owned and operated business, our culture is built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe our employees are our greatest asset, offer a collaborative environment that welcomes new ideas, and actively promote from within.

What We Offer

  • Health & Wellness: Comprehensive Medical, Dental, and Vision plans.
  • Financial Security: 401(k) Plan, Short- and Long-Term Disability, and Paid Basic Life Insurance.
  • Work-Life Balance: Personal Time Off (PTO) and paid holidays.
  • Perks & Discounts: Employee vehicle purchase plans, plus discounts on products and services.
  • Growth & Culture: Paid professional training, ongoing career development, and complimentary Saturday lunches.
  • 18.00 per hour base plus commission

Key Responsibilities

  • Customer Service: Answer phone calls, provide accurate quotes, and communicate parts availability to customers and staff with a friendly, professional attitude.
  • Order Management: Oversee the parts sales process from start to finish, including pulling and filling orders from stock for daily shipment, delivery, or pickup.
  • Inventory Control: Maintain weekly bin checks to ensure accuracy, source out-of-stock parts from outside vendors, and flag low inventory or urgent shop materials for the Parts Manager.
  • Internal Collaboration: Review body shop estimates for accuracy, ensure all internal parts requests are properly billed to service repair orders, and process payments or credit authorizations for retail customers.

Qualifications

  • Education: High School Diploma or equivalent.
  • Experience: Previous automotive parts sales experience is highly preferred (MINI or BMW experience is a plus).
  • Skills: Strong organizational, math, and time-management skills; ability to easily read and navigate electronic automotive parts catalogs.
  • Core Abilities: High capacity to work efficiently in a fast-paced environment and interpret standard business or safety documents.
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