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Open nowFirst seen 5 hours ago

Financial Counselor

Mission Community Hospital24 open roles

Where
Panorama City, CA
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Your applicationOpen nowFinancial CounselorMission Community Hospital · Panorama City, CA
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 5 hours ago

The posting

Position Summary

We are seeking an experienced Emergency Department Financial Counselor to assist patients with insurance verification, financial screening, payment arrangements, and financial assistance programs.

Responsibilities

  • Conduct patient financial screenings and interviews.
  • Verify insurance eligibility, benefits, copays, deductibles, and patient responsibility.
  • Obtain insurance authorizations for ED admissions, Inpatient, and BHU.
  • Assist with Medi-Cal, Charity Care, and financial assistance applications.
  • Establish payment plans and cash-rate arrangements.
  • Maintain accurate registration and financial records.
  • Perform daily audits of ED accounts.
  • Explain hospital, state, and federal financial policies to patients and families.
  • Support and train Registration staff as needed.
  • Provide excellent customer service to patients, families, physicians, and staff.

Qualifications

  • 2–3 years of hospital financial counseling experience preferred.
  • Knowledge of Medicare, Medi-Cal, HMO, PPO, EPO, Managed Care, and commercial insurance.
  • Hospital patient registration experience preferred.
  • Knowledge of medical terminology.
  • Strong communication and customer service skills.
  • Bilingual English/Spanish preferred, but not required.
  • Must complete required AVIP/Fire Card and AIDET training.

Schedule: Must be flexible to work varying shifts and overtime as needed.

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