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Open nowFirst seen 5 days ago

DEBT RECOVERY COLLECTION EXECUTIVE

Mission Consultancy Services18 open roles

Where
Petaling Jaya, Selangor, Malaysia
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Your applicationOpen nowDEBT RECOVERY COLLECTION EXECUTIVEMission Consultancy Services · Petaling Jaya, Selangor, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mission Consultancy Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Mission Consultancy Services postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Mission Consultancy Services median: 4 days open

The posting

As a Debt Collection Executive, you will play a crucial role in managing overdue bills and facilitating the collection of payments. Your responsibilities include contacting clients to discuss their debts, negotiating payment terms, and advising on various repayment options. If an agreement cannot be reached, you will take necessary actions to collect outstanding debts.

Key Responsibilities :

  • Make Calls to Clients : Contact clients via phone (home, work, or mobile) to discuss their overdue payments and negotiate repayment plans.
  • Negotiate Payment Schedules : Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
  • Advise Customers : Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
  • Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
  • Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
  • Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
  • Answer Phones : Handle incoming calls from customers and other individuals, addressing queries and providing assistance.

Requirements :

  • Malaysian citizens only.
  • Minimum 2 years experience in related role
  • Excellent interpersonal, negotiation, and persuasion skills.
  • Proficient in Microsoft Office, especially Excel/Google Sheets.
  • Ability to prioritize tasks effectively.
  • Strong verbal and written communication skills.
  • Capable of critical thinking and sound judgment.
  • Education : SPM, Diploma, Bachelors Degree, Post Graduate Diploma, or Professional Degree.

Job Type :

  • Full-time
  • Salary : To be discussed based on experience

Benefits :

  • Health insurance
  • Performance bonuses
  • EPF / SOCSO
  • Annual leave

Schedule : Day shift

Petaling Jaya : Reliable commute or planning to relocate before starting work (Required)

GET IN TOUCH :

Please apply online or send your CV to [email protected]

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mission Consultancy Services's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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