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Open nowFirst seen 18 hours ago

Service Courier/Dispatcher

missionchevrolet4 open roles

Where
El Paso, TX
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Your applicationOpen nowService Courier/Dispatchermissionchevrolet · El Paso, TX
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Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.7%30 days
This job: first seen 18 hours ago

The posting

Mission Chevrolet, a leading car dealership in the El Paso area, is seeking a highly motivated and Customer Service-oriented individual to join our team as a Service Dispatcher/Courier. You will be responsible for providing exceptional assistance to our clients in the service department. This is a full-time, hourly position in the auto industry, with a competitive compensation of $15-20 per hour,based on experience paid biweekly. This is a team role, which requires excellent organizational skills, attention to detail, and proficiency in math, computer systems and have good communication skills. They should also be able to adapt to a fast-paced environment, thrive in a tech-savvy environment, and learn new software quickly. As a Courier you will need to plan, organize, lead and control the flow of service work through the service department in a professional and timely manner.

Automotive Service Dispatcher - Essential Duties

  • Implements and maintains an effective dispatch system.
  • Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
  • Prioritizes and controls all comebacks to ensure proper and prompt attention.
  • Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
  • Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
  • Maintains timely and professional contact with service advisors, techs and management.
  • Maintains an organized and up-to-date repair log.
  • Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
  • Communicates job status with the next shift supervisor.
  • Maintains a clean work area.
  • Maintains a professional appearance.
  • Other tasks as assigned by need of the company.
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