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Open nowPosted 6 hours ago

Concierge Agent - Mitsis Rodos Maris | Rhodes

Mitsis Group

Where
Rhodes, Southern Aegean, Greece
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Your applicationOpen nowConcierge Agent - Mitsis Rodos Maris | RhodesMitsis Group · Rhodes, Southern Aegean, Greece
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  6. 59.0%60 days
This job: posted 6 hours ago

The posting

For 50 years, Mitsis Group has been at the forefront of hospitality as the largest privately owned hotel chain in Greece, guided by its guest-centric philosophy, family care and authentic Greek identity.

With 24 hotels and 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes and Santorini, the Group offers a rich blend of hospitality, featuring exceptional services, unique locations, impeccable facilities, refined gastronomy and a wide range of choices and experiences for its guests.

Through a warm and welcoming work environment, we transform every guest into an honored guest, creating unforgettable lifetime memories!

Mitsis Group is offering new jobs at its hotel Mitsis Rodos Maris:

Concierge Agent – Mitsis Rodos Maris

Location: Rhodes - Kiotari

Employment Type: Contract

Purpose

To ensure that we, along with our network of partners, provide efficient, prompt, and professional services that meet and exceed our guests’ expectations.

Key Responsibilities

  • Operates the Mitsis Concierge platform.
  • Understands customer’s needs and provides personalized solutions regarding activities, facilities and services provided by the hotel.
  • Acts as the point of reference for guests who need assistance or information and attend to the wishes and requirements.
  • Collaborates with reception staff to meet guests' needs.
  • Optimizes revenue through sales of concierge services.

Requirements

  • Degree or Certificate in Hospitality and/or related field (preferred).
  • Hospitality experience anticipating the needs of hotel guests is needed. Previous experience in a similar role is preferable.
  • Excellent knowledge of Microsoft Office programs (Word, Excel, PowerPoint etc.).
  • Business fluency in spoken and written English (proficiency diploma required).
  • Knowledge of an additional language would be an asset.

Skills

  • Sales and business-oriented with exceptional organizational skills and attention to detail.
  • Customer service-oriented with impeccable communication skills and a willingness to go the extra mile.
  • Ability to build strong working relationships and have an approachable and professional manner.
  • Strong initiative and proactiveness in a team environment.

Benefits

We offer

  • Competitive remuneration package & performance-based bonus
  • Career development opportunities within a continuously growing Group
  • Continuous training and development
  • Accommodation
  • Full board

Create your own career story and become part of the 5,000-member team at Mitsis Group!

All applications and information submitted will be treated with strict confidentiality.

You can follow the “Apply” link or send your CV to [email protected].

Learn more about Mitsis Group and career opportunities here:

· Mitsis Group

· Careers | Mitsis

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