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Open nowPosted 6 hours ago

Concierge Agent - Mitsis Royal Mare | Crete

Mitsis Group

Where
Heraklion, Crete, Greece
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Your applicationOpen nowConcierge Agent - Mitsis Royal Mare | CreteMitsis Group · Heraklion, Crete, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mitsis Group's own form.

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 6 hours ago

The posting

Pioneering for the last 50 years, Mitsis Group is the largest privately owned hotel chain in Greece, driven by its customer-centric philosophy, family care and authentic Greek identity.

With 24 hotels, and 5.000 employees in Athens, Crete, Kamena Vourla, Kos, Rhodes, Santorini, Corfu and Chalkidiki the Group offers a rich blend of hospitality with exceptional services, unique locations, impeccable facilities, refined gastronomy and a wide range of choices and experiences to its customers.

Through a family and pleasant working environment, we transform each of our guests into honorary guests, offering unforgettable memories of a lifetime!

Mitsis Group offers a new job in its hotel:

Concierge Agent

Location: Crete

Employment Type: Contract

Ref: HO/ COCr

Position Scope

To ensure that we, along with our network of partners, provide efficient, prompt, and professional services that meet and exceed our guests’ expectations.

Key Responsibilities

  • Operates the Mitsis Concierge platform.
  • Understands customer’s needs and provides personalized solutions regarding activities, facilities and services provided by the hotel.
  • Acts as the point of reference for guests who need assistance or information and attend to the wishes and requirements.
  • Collaborates with reception staff to meet guests' needs.
  • Optimizes revenue through sales of concierge services.

Requirements

  • Degree or Certificate in Hospitality and/or related field (preferred).
  • Hospitality experience anticipating the needs of hotel guests is needed. Previous experience in a similar role is preferable.
  • Excellent knowledge of Microsoft Office programs (Word, Excel, PowerPoint etc.).
  • Business fluency in spoken and written English (proficiency diploma required).
  • Knowledge of an additional language would be an asset.

Skills

  • Sales and business-oriented with exceptional organizational skills and attention to detail.
  • Customer service-oriented with impeccable communication skills and a willingness to go the extra mile.
  • Ability to build strong working relationships and have an approachable and professional manner.
  • Strong initiative and proactiveness in a team environment.

Benefits

  • Competitive remuneration package.
  • Working in a group with anthropocentric perception.
  • Continuous training according to the standards and dynamic development of the company.
  • Prospects for professional development in an ever-growing group.

Create your own career story and become part of the 5,000-member team at Mitsis Group!

All applications and information submitted will be treated with strict confidentiality.

You can follow the “Apply” link or send your CV to [email protected].

Learn more about Mitsis Group and career opportunities here:

  • Mitsis Group
  • Careers | Mitsis
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mitsis Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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