Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Excess Claims Manager

Mitsui Sumitomo Marine Management65 open roles

Pay
$180,000 – $225,000 a year
Where
OH Cincinnati
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowExcess Claims ManagerMitsui Sumitomo Marine Management · OH Cincinnati

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mitsui Sumitomo Marine Management's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Mitsui Sumitomo Marine Management postings stay open a median of 45 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

Mitsui Sumitomo Marine Management median: 45 days open

The posting

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Position Summary

In this role, you will provide leadership, technical oversight, and management of Excess Claims. You will provide oversight and technical guidance on complex, high-severity, and coverage-sensitive claims and ensure claims are handled in accordance with applicable policy provisions, legal and regulatory requirements, and Company claim handling procedures, guidelines, and best practices.

As an Excess Claims Manager, you will lead a team that has oversight of coverage issues to ensure timely recognition, analysis, escalation, and communication in accordance with Company coverage guidelines. You will ensure appropriate claim investigation, evaluation, case reserving, litigation management, documentation, and resolution practices while providing timely and responsive service to insureds, claimants, brokers, internal business partners, and other stakeholders.

Essential Functions

Claims Leadership & Oversight

  • Review and assign new loss notices and oversee the timely, effective handling of Excess claims.
  • Provide technical direction on complex, high-severity, coverage-sensitive, and litigated claims.
  • Review open claim files to ensure appropriate investigation, coverage analysis, reserving, evaluation, documentation, reporting, and resolution strategies.
  • Monitor claim reserves and expenses to ensure they appropriately reflect anticipated exposures and established claim handling procedures.
  • Provide guidance on Excess/Umbrella coverage, including complex coverage issues and communication of coverage positions.
  • Oversee litigation strategies, including litigation plans, cost management, negotiations, and resolution.
  • Ensure required claims are appropriately reported to Home Office Claim Staff and reinsurers.
  • Maintain required licenses, certifications, and designations.

Quality & Compliance

  • Ensure claim handling and documentation comply with Company policies, claim procedures, regulatory requirements, and applicable laws.
  • Conduct quality assurance audits and periodic reviews of open claims to promote timely and appropriate claim handling.
  • Participate in Home Office audits and claim reviews.
  • Keep the team informed of relevant legal developments, claim standards, and best practices impacting Excess claims.
  • Partner with Underwriting and other business areas on significant claims, coverage considerations, claim trends, and other issues affecting the Excess business.

Team Leadership & Development

  • Lead, coach, and develop claims professionals, providing ongoing feedback, technical guidance, and career development support.
  • Support recruiting, hiring, onboarding, training, work assignment, and performance management activities.
  • Develop and support training that strengthens technical expertise in coverage analysis, investigation, claim evaluation, negotiation, litigation management, and resolution.
  • Delegate work based on team members' experience and expertise while establishing clear expectations and accountability.
  • Foster a collaborative environment focused on sound decision-making, continuous improvement, and strong results.

Customer & Business Partnership

  • Provide responsive service to insureds, claimants, brokers, and other stakeholders throughout the claims process.
  • Maintain effective communication regarding claim status and significant developments.
  • Participate in claim reviews, client meetings, teleconferences, and service presentations as appropriate.
  • Build strong working relationships with Underwriting and other internal business partners to support the Excess business.

Additional Responsibilities

  • Handle or directly manage selected complex Excess claims when appropriate.
  • Participate in special projects and assignments as needed.

Supervisory Responsibilities: This position is responsible for leading and maintaining an engaged, appropriately trained claims team with the technical knowledge and skills necessary to effectively manage Excess claims. Responsibilities include interviewing, hiring, training, assigning and directing work, providing performance feedback and coaching, supporting employee development, and addressing performance or operational concerns.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required

  • Bachelor's degree from a four-year college or university.
  • Juris Doctor (J.D.) highly preferred.
  • 10+ years of related property and casualty claims experience, with significant experience handling Excess casualty claims.
  • 5+ years of management or supervisory experience.
  • Active license to practice law in at least one U.S. jurisdiction.

Other Qualifications Required

  • Advanced claims technical training with demonstrated expertise in investigation, coverage analysis, claim evaluation, negotiation, reserving, and litigation management.
  • Strong working knowledge of Commercial General Liability policies and Excess/Umbrella coverage.
  • CPCU or other advanced claims training/designation preferred.

Other Skills and Abilities Required

  • Demonstrated leadership and claims management ability.
  • Strong verbal and written communication skills.
  • Effective interpersonal, negotiation, problem-solving, and decision-making skills.
  • Ability to provide technical direction on complex, high-severity, and coverage-sensitive casualty claims.

SALARY: The estimated salary range for this position is $180,000.00 - $225,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors. #LI-Hybrid #LI-Remote

Additional Benefits: Healthcare and Retirement Benefits Comprehensive medical, dental, and vision coverage 401(k) with a generous employer match and profit-sharing contribution Wellness incentive program Life and accidental death and dismemberment (AD&D) insurance Flexible spending programs Short-term and long-term disability plans

Additional Benefit Programs Paid time off program Paid charitable leave Paid parental leave Tuition reimbursement program Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Mitsui Sumitomo Marine Management's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mitsui Sumitomo Marine Management's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mitsui Sumitomo Marine Management's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.