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Open nowPosted 1462 days ago

Hskp Supervisor

mjh332 open roles

Where
Wilmington, NC, USA
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Your applicationOpen nowHskp Supervisormjh · Wilmington, NC, USA

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 1462 days ago

The posting

Job Title: Housekeeping Supervisor Status: NON-EXEMPTReports to: AGMPosition Summary:The primary responsibility of the Housekeeping Supervisor, is to oversee the housekeeping staff and their activities, to ensure the hotel is maintaining an overall clean and safe area for our guests and employees. He or she is responsible for maintaining quality control and utilizing the proper equipment and supplies for the efficient and economical operation of the hotel. The supervisor represents Housekeeping management in their absence.Experience & Education:1 to 2 years of experience in a hotel or a related field preferredHigh School diploma or equivalent preferredPrevious supervisory experience preferred Requirements:Work Environment – Ability to work:With various type of equipment such as telephones, two-way radios, Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry VacuumWith office equipment such as computers and various pieces of brand/company software, Microsoft products etc..Under variable temperature conditionsUnder variable noise levelsOutdoors/IndoorsAround chemicals, fumes and or odor hazardsAround dust and or mite hazards Physical Requirements: Long hours sometimes requiredMedium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objectsAbility to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficultyAbility to stand for long hours and walk long distances without fatigue Ability to work under variable temperatures and noise levelsNear Vision - The ability to see details at close range Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in EnglishMust be able to evaluate and select among alternative courses of action quickly and accuratelyMust be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMust have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular needMust be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guestsMathematical Reasoning - Must be able to work with and understand basic arithmetic functionsMulti-lingual skills helpful Essential Duties & Functions:Approach all encounters with guests and employees in a friendly, service oriented mannerMaintain regular attendance, as required by scheduling which will vary according to the needs of the hotelMaintain high standards of personal appearance and grooming, as defined in the hotel handbook, when workingComply at all times hotel’s policies and procedures to encourage safe and efficient hotel operationsSupervise and ensure completion of all duties of Housekeeping staffLog all requests and confirm completionMaintain key controlKeep immediate supervisors fully informed of all challenges or matters requiring his/her attentionBalance and prepare individual paperwork for closing of shiftInspect all rooms assigned to Housekeepers in his/her section of the hotel on a daily basisNotify Housekeepers of any deficiencies found in the room and note on the attendant’s boardReturn Housekeeper to correct deficiencies when applicableRe-inspect corrected roomsPrepare Housekeeper’s daily assignments in the absence of the Housekeeping ManagerSubmit maintenance reports/requests to the Engineering departmentCommunicate with Front Desk/Office team regarding information about discrepant rooms via phone or in personPhysically check discrepant rooms when neededClean guest rooms when neededInspect Housekeeping storage areas/carts/sign board at the end of the Housekeeper’s shiftSupervise and inspect night attendant’s dutiesInspects Laundry room dailyCheck for overloading of washers/dryersEnsure Laundry team is inspecting and cleaning all lint trap areasCheck for cleaning of Laundry areaAssist in training of all positions within departmentCompletes a floor walk of all floors, inspects carpets, walls, ashtrays, mirrors & lightsAssist in preparing weekly payrollSupervise staff, including assisting Manager with interviews, hire, schedule, train, develop, empower, coach & council, recommend and conduct performance and salary reviews, resolve problems, provide open communications, recommend discipline & termination as appropriateCompletes inspections of all public areas, offices, washrooms, back of the house. Etc..Inspects equipment to ensure proper cleaning and maintenanceInspect guest rooms for quality and cleanlinessEvaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissalsCheck and respond to electronic communications in a timely fashionNon-Essential Duties:Assist with department meetings/ attend hotel meetingsAssist hotel in completing special cleaning projectsOther duties as assigned

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