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Open nowFirst seen 5 days ago

L1 Monitoring

Mobile Technologies3 open roles

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Your applicationOpen nowL1 MonitoringMobile Technologies

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mobile Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Position: L1 Monitoring and Support Engineer

We are looking for a Monitoring and Support Engineer to come and join us. Our vision is to be a global market leader in solutions for customer onboarding, identity verification and automation of related workflow. Our mission is to provide a peace of mind with digital identity solutions that empower service providers and ensure security, compliance, integrity for identity verification and customer onboarding. If you are interested in the Biometric solutions, Telecommunications, identity management space, join us now and make an impact together in this industry.

Job Responsibility

  • Support and monitoring of our innovative biometric and mobile operator solutions ensuring that customers systems are fully operational, and any loss of service is restored in a timely and efficient manner.
  • Problem determination, workaround resolution, root cause analysis, major incident management
  • Follow defined escalation paths to ensure appropriate focus and attention is place on high priority issues and requests.
  • Provide and support recommendations for improved procedures.

Job Requirements (all is not required):

  • At least 2 years of experience in technical support
  • Practical experience of working with Linux servers, databases, and IP networks
  • Flexibility Willing to work in shifts to ensure 24/7/365 support services.
  • Ability to work in a fast-paced production environment.
  • Good written and spoken English.
  • Ability to work independently and as part of a team with minimum supervision.

Desirable Skills

  • SQL knowledge
  • Scripting knowledge
  • Experience supporting cloud applications.
  • Understanding of software development lifecycle
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  1. A CV for this posting

    Written against Mobile Technologies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mobile Technologies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mobile Technologies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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