The posting
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
Circles Facilitators
Locations: Remote - US
The Circles team is not hiring at this time, but if you’re interested in joining Modern Health’s Circles Team (Group Therapy Facilitators) feel free to submit your resume here. We'll keep your information on file, and we may reach out in the future if or when a similar role becomes available.
Modern Health:
Modern Health is a mental health benefits platform for employers. We offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform.
We believe in meeting people wherever they are in their mental health journey and helping people access the right care at the right time.
What is a Circles Facilitator?
Circles are live, virtual group sessions led by Modern Health providers. They give members a supportive space to connect, learn, and receive help around topics that matter to them and to our clients.
This role is designed to strengthen the reliability and scalability of Circles. You will facilitate common, high-volume topics during peak U.S. hours; serve as the first call for in-scope backup coverage when another facilitator is unavailable; and contribute to the content, training, and operating practices that help Circles run consistently well.
The modeled workload is approximately 2–3 Circles per day, or about 13 sessions per week, leaving dedicated time for preparation, content review, backup coverage, training, and other Circles-related work. The exact mix will evolve based on demand, client needs, and the facilitator’s qualifications and availability.
The ideal candidate is an experienced group facilitator, therapist, coach, or other qualified mental health professional who brings strong presence, sound judgment, operational reliability, and a genuine interest in making virtual group experiences more useful and accessible.
What Circles Facilitators Do:
- Facilitate live, virtual Circles for common, high-volume topics within your clinical or professional scope.
- Create an inclusive, supportive, and well-structured environment where members can learn, reflect, and participate safely.
- Prepare for each session by reviewing the relevant content, understanding the intended outcomes, and coordinating with Circles Operations as needed.
- Serve as the first call for last-minute backup coverage when an in-scope Circle falls within your working hours and you are available.
- Follow Modern Health’s facilitation guidance, clinical boundaries, participant-safety expectations, documentation practices, and escalation pathways.
- Adapt your facilitation style to different audiences while maintaining consistency with Modern Health content and program standards.
- Partner with Circles Operations, CS&R, Provider Operations, Content Studio, and internal clinical partners to improve the member, client, and provider experience.
- Provide thoughtful feedback on Circle content, session flow, participant needs, and operational processes.
- Support content review, training, and onboarding activities for facilitators and internal partners.
- Help identify recurring issues, gaps, or opportunities to improve reliability, quality, and scalability across the Circles program.
- Maintain reliable availability and timely communication so the team can plan coverage and respond quickly when needs change.
- Contribute to program measurement, including session reliability, coverage, client feedback, quality, and other operating metrics.
Experiences we typically look for:
- You have experience facilitating groups, workshops, psychoeducational sessions, or other structured virtual or in-person experiences.
- You have a clinical, coaching, counseling, behavioral health, or related professional background appropriate to the Circles you facilitate.
- You hold the active credentials, licensure, or other qualifications required to perform this work in the applicable jurisdictions.
- You are confident leading virtual groups and can create warmth, structure, and psychological safety in a remote setting.
- You are comfortable facilitating both discussion-based and content-led sessions.
- You demonstrate strong judgment around scope, boundaries, risk, and when to escalate a concern.
- You are dependable, organized, and able to manage preparation, facilitation, follow-up, and backup requests with minimal oversight.
- You communicate clearly and respectfully with members, clients, providers, and cross-functional teammates.
- You are open to feedback and enjoy improving content, processes, and the participant experience over time.
- You can work consistently during the peak U.S. hours required for this role, including the ability to provide backup coverage during your scheduled working window.
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.
