The posting
Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
- Consistently ranked as a Top Place to Work
- 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
- 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
- Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
About the Role
We are seeking a hands-on, data-fluent Technical Product Owner – Product Analytics & Telemetry to serve as the single source of truth for our product performance, user adoption, and platform utilization.
In this role, you won't just manage a backlog, you will dig directly into complex datasets across Databricks, PostgreSQL, Snowflake, WalkMe, and Datadog to quantify the real-world impact of our Jira initiatives. You will bridge the gap between engineering telemetry, product instrumentation, and business strategy, building the dashboards and executive narratives that dictate our roadmap investments.
Core Responsibilities
- Multi-Source Telemetry Extraction: Query, blend, and analyze data across diverse infrastructure layers—including Databricks Delta Lake, Snowflake, relational databases (PostgreSQL), in-app workflow telemetry (WalkMe), and operational logs (Datadog).
- Lakehouse Dashboards & Visualization: Architect and maintain high-performance Databricks SQL dashboards and visualizations to track cohort adoption, funnel drop-offs, feature utilization, and user retention.
- Initiative Quantification & ROI: Map downstream user telemetry directly back to Jira initiatives and epics. Measure feature rollout velocity against actual adoption metrics to validate product bets.
- Executive Storytelling & Roadmapping: Synthesize raw analytical outputs into structured, executive-level presentations that highlight adoption bottlenecks, quantify platform usage, and drive prioritization.
- Telemetry Governance & Instrumentation: Partner with core engineering and data platform teams to define event taxonomies, tracking specifications, and governance standards, ensuring features launch with production-ready telemetry.
- Exploratory Data Discovery: Conduct proactive cohort and behavioral analyses to discover untapped user behavior, navigation friction, and platform optimization opportunities.
Required Experience & Skills
- 3–6+ years of hands-on experience in Senior Product Analyst, Product Analytics, or Analytics Engineering within a modern SaaS/cloud environment.
- Advanced SQL: Proven mastery of complex SQL (window functions, recursive CTEs, query optimization, handling semi-structured JSON payloads) across relational (PostgreSQL) and distributed data lakehouses (Databricks, Snowflake).
- Cross-System Data Fluency: Practical experience pulling or stitching disparate product data from application logs, clickstream tools, guidance software (WalkMe), and cloud storage (e.g., Azure Blob, S3).
- Databricks Expertise: Strong familiarity working natively within the Databricks ecosystem (Databricks SQL, Lakeview dashboards, Delta tables).
- Product Acumen & Agile Delivery: Solid understanding of modern product management frameworks, Jira project/initiative hierarchies, and KPI definitions (DAU/MAU, activation rates, cohort retention).
- Executive Communication: Exceptional ability to build clean, persuasive decks and clearly present technical findings to non-technical leadership.
Preferred Qualifications
- Educational or applied background in Data Science, Computer Science, Statistics, or Analytics Engineering.
- Working knowledge of PySpark, Python for data manipulation, or dbt.
- Experience operating within cloud ecosystems (Azure or AWS) and understanding Delta Lake architecture.
- Experience defining user event tracking frameworks from scratch (e.g., event naming conventions, schema contracts).
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.
We do not:
- Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
- Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
- Conduct hiring via informal messaging apps or personal email IDs.
All official communication is made only through verified channels, our website, and recognised recruitment platforms.
We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .
ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.
