Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Business Services Manager

Mohegan181 open roles

Where
Wilkes-Barre, PA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBusiness Services ManagerMohegan · Wilkes-Barre, PA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mohegan's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Mohegan postings stay open a median of 25 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 3 days ago

Mohegan median: 25 days open

The posting

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE

Job Duties

The Business Services Manager has responsibility for all business IT functions within the organization. This includes Programming/Development, Application Services, IT Reporting/Analytics and Project Management.

· Provides day-to-day direction to a multi-functional staff based on communicated business priorities.

· Oversees the entire application portfolio and manages the associated design, maintenance and support efforts

· Manages all property development, programming and IT reporting efforts

· Assist in the definition, maintenance and management of the department PMO

· Define and communicate project milestones, service level agreements, and resource allocation to executive IT leadership, department leads, support staff, and end users.

· Assists in the creation and management of an annual capital and operational budget to a specified variance threshold.

· Establishes goals and objectives for areas of responsibility that are in alignment with department, division and corporate strategic objectives and develops action plans to attain these goals and objectives

· Ensures skill-centers under their direct control are staffed and trained appropriately to meet department and business needs

· Assists with application maintenance, implementation and upgrade activities

· Assists with strategic planning and follow-through

· Evaluates areas of responsibility for continuous improvement opportunities and develops plans to implement process improvements

· Develops and monitors escalation procedures and thresholds to ensure staff is providing appropriate response per negotiated business service levels

· Assists with Applications implementation and upgrade activities

· Participates in and complies with established Change Management process and methodology

· Supports and enforces established enterprise Shared Services Agreement and adheres to ongoing collaboration efforts amongst all Mohegan properties

· Promotes superior guest service

· 10-15 % travel may be required

The Business Services Manager is responsible for strict adherences to the Information Technology department compliance policies, internal control procedures, Pennsylvania Gaming Control Board control specifications and the casino’s policies and procedures. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.

Minimum Qualifications

· Bachelors’ degree in Computer Science, Info Systems, Business or related field

· Six (6) years of progressive Information Technology experience

· In lieu of Bachelors’ degree, Associates degree in Computer Science, Information Technology, Business or related field, and ten (10) years of progressive IT experience

· Experience in managing a technologically-diverse team

· Ability to obtain and maintain gaming licensure in one or more jurisdictions

· Casino, retail and hospitality application experience is strongly preferred

· Progressive experience in application solutions, project management, development and data analysis

· Ability to obtain and maintain gaming licensure in one or more jurisdictions

· Ability to direct a 24x7x365 environment

· Strong leadership skills

· Excellent written and oral communications

· Ability to present ideas in business-friendly and user-friendly language

· Ability to conduct and direct research into IT issues and products

· Highly self-motivated, self-directed, and attentive to detail

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Extensive experience working in a team-oriented, collaborative environment

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Mohegan's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mohegan's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mohegan's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.