The posting
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About the Role
We are looking for a senior, client-facing Creative Producer / Account Lead to join Monks and run a major always-on video and social advertising workstream for one of the world's best-known brands, across multiple European markets. We are moving this work from per-brief production to a templatised, refresh-driven, scalable system, and you will run that workstream in your own right: owning the client relationship day to day, shaping the strategy and the master templates with the client and our creative team, and making sure the operating model lands and sticks. Beyond that, you will run projects end to end across the account, from brief to delivery, and roll your sleeves up on localisation and versioning when the work calls for it.
Our ideal candidate is either a strong creative producer who is used to fronting the client, or an account lead from a creative agency who is operational and has run production. Either way, you understand the creative process inside out, you are comfortable owning a client relationship at a senior level, and you can turn an ambiguous ask into a clear scope, timeline, and estimate.
Location: London, hybrid (three days a week in the office). Reports to: Programme Director.
Responsibilities:
- Be the day-to-day lead for the client on your workstream: own the regular client rhythm, the rolling forecast and briefing cycle, run reviews and performance check-ins, and escalate and resolve issues before they become problems.
- Review and scope every incoming brief with the client and our strategy team, agree the right approach and realistic lead times, and understand the campaign set-up so what we build performs on platform and can be versioned at scale.
- Lead the set-up of each new master and template with the client and our creative team, from strategy and brief through to approval, and run the refresh cycle thereafter.
- Manage projects end to end across the account, from briefing to delivery, including high volumes of assets across multiple markets: set timelines and milestones, manage risk, and be hands-on in localisation and versioning when the work calls for it.
- Plan ahead with internal stakeholders so resourcing matches campaign requirements, and manage the team's time efficiently day to day.
- Run the client review and approval process, act as brand guardian and quality-check deliverables before they leave the building.
- Own the estimates, reconciliation, and reporting for your workstream, working closely with the Programme Director on commercials.
About You
The essentials:
- Significant experience as a senior producer or account lead in a creative agency or production environment, with a track record of producing high-end video and social work across multiple markets. YouTube and paid social experience is a strong plus.
- Independent, proactive and highly organised: you take ownership, juggle multiple projects and tight deadlines, and drive work to completion with minimal supervision.
- Confident fronting a senior client: you have owned a client relationship in your own right, built strong relationships internally and externally, and handled conversations on scope, timing and money.
- Commercially literate: comfortable with estimates, retainers and reconciliation, and used to protecting scope while keeping the relationship warm.
- Platform literate and systems-minded: a working knowledge of YouTube and paid social formats, and experience building modular, templated or always-on creative where one master feeds many lengths, ratios, messages and markets.
- Comfortable working with teams and stakeholders across different time zones.
- Keen attention to detail and a focus on delivering high-quality creative assets while ensuring brand compliance.
- Fluent in English; an additional European language is a plus.
#LI-RE1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
