The posting
Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.
Organization:
Hosp & Clinic Admin
Job Summary:
The Associate Nursing Officer shall provide general management for the operations of a Patient Care Center by providing administrative oversight and leadership supporting the mission, credo, and vision of VUMC. In partnership with the Associate Operating Officer, will have strategic and operating authority for large and complex patient care systems. The ANO collaborates with the Medical and Administrative Leaders in determination of functions and processes to achieve PCC goals. This role provides leadership and direction in the planning, implementation, and evaluation of activities in all PCC areas of responsibility. In keeping with policies and procedures of VUMC and the Adult Clinical Enterprise, the PCC Leadership Team (including the Medical Leader, Administrative Leader, and Nursing Leader) shall have shared generalized duties and responsibilities as outlined below.
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KEY RESPONSIBILITIES
- Leadership * Establish the mission, strategic plan, operational/programmatic plans, and practices for the PCC. * Lead activities related to performance, improvement, and risk management programs in order to establish and meet clinical quality goals, effective cost management, patient satisfaction, and business goals. * Participates in the planning, implementation, and evaluation of clinical programs and services, assuring appropriate resources for the delivery of care. * Builds and maintains key strategic partnerships, both internally across VUMC and within the marketplace, that facilitate achievement of goals and objectives.
- Operations *Works within a matrix relationship with leaders to oversee operations of the PCC and collaborates with core service leadership in the management of clinical core functions (i.e. lab, pharmacy, transport, etc.). * Identify significant disease conditions relevant to the PCC; Specifically engineer measurable clinical processes and establish appropriate clinical pathways across the continuum Implement cost improvement initiatives to improve value to the patient in the management of the specific disease conditions(s). * Demonstrate high level of knowledge of the patient population served and of the requirements for delivery of services. * As assigned, represents VUMC in various meetings and organizations where VUMC maintains membership. * Design, implement, evaluate and market programs to maximize clinical outcomes, functional status, patient/customer satisfaction and reimbursement * Lead and provide feedback to direct reports with full responsibility for planning, coordinating, and controlling the work procedures; analyze and evaluate ongoing department programs to identify areas where adjustments/improvements are needed; provide advice/consultation to others regarding problems. * Leads the transition of care initiatives in the PCC, with a focus on top disease conditions. * Define criteria related to the selection and acquisition of equipment, outside vendors, supplies, and support services, subject to the final approval process. * Participates in the planning and promotion of community health programs related to the PCC. * Support, promote and integrate research activities in the accordance with the Division, Department, or VUMC goals. * Promote and monitor the effective utilization of the assigned space in support of the PCC's goals. * Ensure the most effective operations of the PCC through program development, process improvement and coordination/integration of processes with other departments.
- Recruitment/Retention/Performance Management * Define the qualifications and performance expectations for all staff positions through the Performance Development system, including PCC specific job descriptions and measurable performance standards. * Play an active role in recruiting, interviewing, hiring, orienting and retaining high level talent at all levels. * Actively engage in processes that develop and reward high performers while addressing performance improvement needs through coaching, accountability plans and disciplinary action. * Creates an environment that fosters staff and leader satisfaction and excellence in performance
- Communication * Model behavior consistent with the credo, mission, vision, and values of the enterprise through leading, coordinating projects, innovating, initiating improvement, and developing new programs. Likewise, model appropriate behavior in all interactions with patients, families, and staff. * Communicate within and across departments to maximize effectiveness, efficiently and information sharing. * Create an environment that encourages and supports self-development and learning for all staff. * Promotes Shared Governance model throughout the PCC. * Attend quarterly PCC Leadership team meetings. * Meet at least monthly with the members of the PCC leadership team to review clinical performance data.
- Compliance and Regulatory * Review, approve, communicate, and implement clinical protocols, policies and procedures, in an effort to facilitate efficient and effective practices. * Responsible for coordinating and ensuring regulatory compliance with all State/Federal and JCAHO standards as evidenced by successful surveys and inspections. * Maintain readiness for internal and external survey/inspections by assuring that all faculty and staff are knowledgeable of regulatory standards applicable to their work and ensuring that standards are met within the PCC to assure Clinical Enterprise accreditation/licensure.
- Growth and Business Development * Develops and coordinates the strategic growth objectives for the PCC to meet the mission for VUMC. * Responsible for crafting operational plans to achieve target performance and growth. * Evaluates changing demographic, legal and technical developments in the field and initiate new or enhanced programs responsive to such needs. * Engage the medical staff, employees, and community to seek innovative program enhancements that benefit the community and financial health of the PCC.
- Finance * Reduce operational costs and increase revenues based on knowledge of market trends, operating procedures and reimbursement matters. * Participate in the preparation of the annual operating budget, including direct labor, material and supplies, services, equipment maintenance and replacement. * Ensure financial targets are met or exceeded. * Evaluate organizational functions and structures to best determine the allocation and utilization of resources. * Coordinate capital purchase decision-making within the PCC to align with strategic goals.
- Performance Development: * Coordinates the development of performance standards, objectives, evaluations, appropriate pay and opportunity for growth and development of staff. * Adapt and align organizational structures to optimize efficient and effectiveness of services.
- Quality and Service: * Reviews PCC performance in relation to established goals, implementing changes to effect continual improvement in the services provided. * Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice. * Monitor patient satisfaction scores for the PCC and collaborates with other leaders to develop and implement action plans to address issues. * Standardize services, processes, resources, and practices where appropriate to improve efficiency maximizing continuity of patient care while maintaining professional standards within disciplines and across the PCC. * Lead activities related to performance improvement, and risk management programs in order to establish and meet clinical quality goals, effective cost management, and patient satisfaction. * Lead the development and implementation of work systems, with a focus on enhancing system reliability.
TECHNICAL CAPABILITIES
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:
- Affordable High Quality Health Plan Options
- Dental and /or vision plan
- 403 (b) retirement plan
- Paid Time off (flex PTO)
- Tuition Reimbursement and adoption assistance (maximums applied)
- Short-Long term disability
- Subsidized backup childcare
- And many more... Ask us about our current inpatient nursing supplemental Pay Program!
Achieve the Remarkable:
Learn more about VUMC Nursing here.
Core Accountabilities:
* Organizational Impact: Establishes function strategies with direct impact on the function results.* Problem Solving/ Complexity of work: Directs the resolution of numerous strategic issues that affect own function and the broader organization.* Breadth of Knowledge: Applies in-depth business knowledge across multiple areas of the business. * Team Interaction: Leads a function serving the organization at large.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services : - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance .Ensuring High Quality : - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.
Position Qualifications:
Responsibilities:
Certifications:
LIC-Registered Nurse - Licensure-Others
Work Experience:
Relevant Work Experience
Experience Level:
10 years
Education:
Master's
This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
