Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Patient Acss Rep

Montefiore220 open roles

Pay
$26 an hour
Where
12 North 7th Avenue
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Acss RepMontefiore · 12 North 7th Avenue

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Montefiore's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Montefiore postings stay open a median of 7 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

Montefiore median: 7 days open

The posting

City/State:

Mount Vernon, New York

Grant Funded:

No

Department:

MMV - Patient Access

Bargaining Unit:

1199

Work Shift:

Evening

Work Days:

WEEKENDS AND HOLIDAYS

Scheduled Hours:

12 PM-8 PM

Scheduled Daily Hours:

7.5 HOURS

Hourly Rate:

$26.37

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Job Summary

Patient Access Representatives are the integral component of the Patient Access Department. Representatives interact with patients to secure reimbursement for services provided, and/or to be provided. Representatives are the financial face of the hospital that patients meet when patients may be experiencing agonizing distress. Representatives are the point persons of customer service in the delicate area of securing payment for possibly life-saving care. Representatives are responsible for performing a variety of clerical functions in a timely, thorough and accurate manner, which include but are not limited to: Registration, Bed Control, Insurance Verification and Follow-up, Payment Collection, Cashiering, and Legal Documentation. Representatives are responsible for coding and charging Outpatient Ancillary Accounts in accordance with American Hospital Association coding guidelines by identifying all documented conditions that coexist at the time of the encounter/visit. While remaining sensitive of applicable Montefiore Medical Center standards and Customer Service Guidelines in their interactions with patients, Representatives must also fulfill their duties to ensure the efficient operation of the Patient Access Department. The professional regard and respect towards patients that is expected of Representatives extends to their coworkers and in any matters in which the Representatives act on behalf of the hospital. Patient Access Representatives report to Patient Access Supervisors.

Essential Functions

  • Greets patients in polite, prompt and helpful manner
  • Timely Registration in computer system of individuals receiving care as Inpatients, Outpatients, or through the Emergency Department using hospital identifiers (name, date of birth, address verification, picture I.D, insurance cards, etc.).
  • Prepares and provides patient ID bands for admissions and other hospital services.
  • Provides and explains to patients, family, and/or legal representatives, Patient's Rights, Notice of Privacy Practices, Advance Directives, Financial Agreement, Consent Forms, etc. Updates any missing information in Patient Registration.
  • Representative must provide, explain and at times, educate patients with provided information to complete required forms.
  • Determines and collects payments due directly from patients for deductibles, co-payments, out of pocket expenses, and discounted rates. Reviews and evaluates patient account history to assure the satisfaction of patient’s financial obligation.
  • Informs patients of financial liability, whether current or outstanding, so as to arrange for full or partial payment
  • Admits, Transfers, and Discharges patients using the Allscripts computer system.
  • Contacts each Unit to review Admissions, Transfers, and Discharges in each Unit.
  • Reviews Daily Admission, OR, and Transfer lists.
  • Coordinates with clinical staff to make bed assignments for patients admitted from the Emergency Department, direct Admits and internal and external transfers.
  • Maintains accurate online Bed Board Census.
  • Handles incoming calls and coordinates referrals to appropriate work unit.
  • Notifies Supervisor and escalates any issue(s) that may arise, including, but not limited to, Elective procedures, admissions that cannot be fiscally cleared, uncooperative patients, delay in completing duties, and any other issues impeding productivity
  • Enters charges and diagnosis on Outpatient accounts.
  • Promotes a culture of safety by completing mandatory training and adhering to National Patient Safety Goals, HIPAA, and Corporate Compliance policies.
  • Through courtesy, respect and effective communication, presents a positive image to the community and fosters cooperative relationships and positive work environment with patients, co-workers, guests and other Departments.
  • Functions as preceptor/mentor to new staff and/or students by modeling appropriate behavior, exhibiting a courteous, conscientious and businesslike manner
  • Consistently communicates with patients by listening attentively and providing feedback to ensure that all needs and questions (e.g., explanation of the registration process, explanation of test preparation, and education related to diagnosis and treatment) are satisfied in a timely manner.

Varied tasks assigned.

Qualifications

  • High School Diploma or GED equivalent required Previous experience in a healthcare setting preferred
  • Computer Literate - Windows - Microsoft
  • Must successfully pass test on vocabulary with a score of 80% or more / data entry and basic arithmetic / customer service experience a must
  • Patient registration / insurance verification / scheduling / record keeping / collecting co-payments, navigating electronic health records
  • Communication: answering phones, responding to patients' inquiries, communicating via e-mail, and customer service skills
  • General administrative tasks as required / basic understanding of medical terminology / problem solving skills
  • HIPAA Compliance
  • EPIC Preferred

Montefiore Mount Vernon Hospital is an equal employment opportunity employer. Montefiore Mount Vernon Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Montefiore's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Montefiore's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Montefiore's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.