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Open nowPosted today

IT Incident Manager - 6 Months Contract -up to SGD 10k

MORGAN MCKINLEY PTE. LTD.

Pay
SGD 8,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowIT Incident Manager - 6 Months Contract -up to SGD 10kMORGAN MCKINLEY PTE. LTD. · Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

We are seeking an Incident Manager to lead end-to-end incident response and drive root-cause investigations across high-availability environments. You will chair critical outage calls, direct cross-functional engineering teams, and implement preventive measures to stop repeat failures.

Key Responsibilities

  • Chair and manage major incident calls through full technical resolution.
  • Build actionable remediation plans with clear ownership and tight deadlines.
  • Lead root-cause analyses (RCA) and trend identification to prevent recurring issues.
  • Deliver real-time, concise incident communications to technical teams and business leaders.

Requirements

  • 2+ years in Incident/Problem Management within an ITIL framework.
  • Direct availability for weekend coverage starting at 6:30 AM SGT.
  • Hands-on experience with ITSM tools (ServiceNow, Remedy) and monitoring platforms.
  • Working knowledge of Cloud infrastructure and basic scripting (Python, Bash, PowerShell) for task automation.
  • Decisive crisis management and strong stakeholder communication skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd Koh Boon Sien EA Licence No: 11C5502 EA Registration No. R1110345

Posting text belongs to the employer. Removal requests: contact us.

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