The posting
Job Description
What You’ll Be Doing
This is a key leadership position within the Finance Operations team, acting as the strategic lead for the Accounts Receivable and Credit Control functions. As the Credit Control Manager, you will drive working capital optimisation, credit risk management, and cash collection strategies across our B2B, Myton, and Wholesale divisions. You will be instrumental in leading a hybrid onshore/offshore team, embedding a culture of continuous improvement, and ensuring a robust financial control framework while maintaining commercial growth.
What You’ll Be Doing
- Leading & Developing Talent: Lead, coach, and motivate a dedicated team, overseeing a team of 5 onshore and a designated offshore team—ensuring clear succession pathways, active skill development, and a high-performance culture.
- Driving Working Capital & Cash Flow: Proactively direct collections strategies, optimise cash allocation routines, and drive targeted reduction in Days Sales Outstanding (DSO) across standard retail, Myton, and Wholesale accounts.
- Managing Credit Risk & Controls: Oversee B2B customer onboarding and credit vetting, maintain bad debt provisions within corporate thresholds, and ensure all Accounts Receivable Balance Sheet Reconciliations achieve green RAG status.
- Delivering Operational Metrics: Ensure strict compliance with offshore Service Level Agreements (SLAs), right-first-time cash allocation metrics, and rapid resolution of complex unallocated cash and disputed invoices.
- Senior Stakeholder Management: Build strong, high-impact relationships with Senior stakeholders across Myton, Wholesale, Legal, and Trading teams to balance commercial growth with robust financial risk parameters.
- Process Transformation & Automation: Define and implement standard operating procedures, leveraging ERP technology and automated tools to streamline workflows and reduce manual effort.
What We’re Looking For
We need a strategic finance or credit professional (CICM qualification or equivalent is highly desirable) with a proven track record of leading Accounts Receivable or Credit Control teams within a high-volume, fast-paced environment.
- Leadership & Coaching: Demonstrated capability to lead hybrid multi-geography (onshore/offshore) operational models, manage performance, and build cross-functional alignment.
- Commercial & Financial Acumen: Deep expertise in Order-to-Cash (O2C) processes, credit risk assessment, ledger control, and B2B/Wholesale trading practices.
- Change Management Expertise: Hands-on experience driving cash flow improvements, DSO reduction programs, and continuous improvement initiatives under pressure.
- Strong Communication & Stakeholder Influence: Excellent negotiation and de-escalation skills, with the ability to manage high-stakes customer collection conversations and explain financial risk to non-finance leaders.
- Technical Mastery: High proficiency in enterprise ERP systems, Advanced Excel, and specialised credit management.
Why Join Morrisons?
Backed by Private Equity investment, Morrisons is undergoing an exciting period of growth and transformation. We invest heavily in our people, offering clear avenues for leadership progression and career development.
Based at our Hilmore House headquarters in Bradford, you will enjoy exceptional site facilities, including subsidised dining, on-site coffee shops, and dedicated quiet spaces, alongside a competitive total reward package.
Ready to step into a high-profile leadership role where you can drive strategic change? Apply today!
About our perks
In return for all your hard work, you will receive:
- 15% discount in store from the day you join us
- Additional 10% discount card for a friend or family member
- Annual bonus scheme
- Career progression and development opportunities
- Generous holiday entitlement
- Market leading pension scheme and life assurance
- Healthcare benefits including Aviva Digital GP
- ‘MyPerks’ giving you discount with over 850 retailers
- Free parking onsite
- Enhanced Family, Maternity and Paternity Leave
- Private Healthcare
- Car Allowance
Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!
At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.
There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!
At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.
About Us
Starting as a Bradford market stall, we are proud to be the Yorkshire retailer now serving over 11 million customers nationwide each week. We’re unique: both foodmakers and shopkeepers, processing our own fresh produce and preparing more food in-store than any other supermarket.
We offer real opportunities to build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you.
Morrisons is a place where you can be yourself, feel valued, and have a true sense of belonging. We are proud to be an equal opportunities employer and welcome applications from people from all walks of life, as we strive to build a workforce that truly represents the communities we serve.
We are also a Disability Confident Employer, which means we're committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments, please let us know when you submit your application and support will be provided wherever it’s required.
