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Open nowFirst seen 4 days ago

Head of Product - Super App

MOSIAC HR Private Limited81 open roles

Where
Colombo, Sri Lanka
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Your applicationOpen nowHead of Product - Super AppMOSIAC HR Private Limited · Colombo, Sri Lanka

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MOSIAC HR Private Limited's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Head of Product - Super App

We are looking for an experienced Head of Product - Super App for a leading telecommunications service provider in Sri Lanka.

The Job:

  • Develop a comprehensive strategic plan for the product, aligned with the overall business plan of the company and the strategic direction of the management.
  • Create marketing and pricing strategies for the product, ensuring optimal pricing structures across all offerings.
  • Set short-term and long-term business goals, defining Key Performance Indicators (KPIs) and measuring mechanisms to monitor performance and drive the P&L end-to-end.
  • Evaluate market conditions, customer preferences, and potential growth areas to forecast revenue and budgetary requirements.
  • Develop marketing solutions to optimize digital shelf presence and search engine visibility.
  • Continuously monitor and evaluate sales performance and market environment to ensure scalable growth, identifying deficiencies and suggesting remedial actions to senior management.
  • Guide and oversee the development and design of product content and campaigns, ensuring high conversion rates across all applications.
  • Review, analyze, and forecast resource requirements to achieve business objectives cost-effectively.
  • Manage business operations efficiently to improve overall operational efficiency.
  • Identify market segments within the prepaid domain and mobile data market, understanding their aspirations, behaviors, and dynamics to deliver maximum value.
  • Manage interactions with internal and external stakeholders to ensure timely market delivery of products and services.
  • Design methods to attract genuine customers, achieving targets for gross/net additions and securing market leadership.
  • Monitor and take corrective actions on deviations that may negatively impact business targets.
  • Periodically update senior management on product performance, competitor analysis, and suggest necessary improvements.

Internal Responsibilities:

  • Build and develop a high-performing, agile, cross-functional, business-aligned team to achieve assigned targets.
  • Identify skill gaps and competency requirements, providing development initiatives, coaching, and mentoring.
  • Provide regular performance feedback to team members and assist in overcoming challenges.
  • Develop a long-range roadmap for the Super App, enhancing the digital asset base in the digital space.
  • Ensure product alignment with the long-range convergence plan and create a lifestyle-driven engagement model.
  • Develop seamless platform operations to simplify user experience while monetizing the platform.
  • Initiate performance improvements to the App periodically, ensuring customer satisfaction.
  • Establish a structured process for data privacy, governance requirements, and risk mitigation.
  • Coordinate with stakeholders to plan and initiate campaigns that drive business plans.
  • Integrate third-party assets in Sri Lanka to position the App as a lifestyle application.
  • Develop data analytics methodologies to drive business decisions.
  • Continuously evaluate and leverage technology and digital tools to enhance customer experience.
  • Create a comprehensive framework for digital social media channels to engage customers.
  • Monitor customer interactions on social media and collaborate with adoption teams for improvements.
  • Establish a structured process to monitor customer preferences and satisfaction levels, addressing negative feedback effectively.

The Person:

  • Bachelor’s degree in a relevant field, plus an MBA.
  • 8-10 years of relevant experience, with at least 3 years in a managerial role.
  • Expertise in business planning, customer insights, product planning, and technology/SaaS product evaluation.
  • Knowledge in product management, digital channel development, and digital asset management.



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