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Open nowPosted 99 days ago

Front Office Agent (Empfangsmitarbeiter/in (Hotel))

Motel One Germany BetriebsGmbH

Where
Hlavní město Praha, Czechia
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Your applicationOpen nowFront Office Agent (Empfangsmitarbeiter/in (Hotel))Motel One Germany BetriebsGmbH · Hlavní město Praha, Czechia
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  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 99 days ago

The posting

Front Office AgentPopis společnostiNaše srdce bije tyrkysově.Práce v Motel One je jako návštěva u přátel. Jednáme jako rovný s rovným a fungujeme jako tým napříč celou hyearchií.Díky společnému nadšení pro moderní design a vysokou kvalitu služeb vytváříme pro naše hosty domov i na cestách. Našich více než 112 hotelů ve 14 zemích nabízí exkluzivní design, vysoký standard služeb a prvotřídní polohu v městských lokalitách za atraktivní cenu.Jako tvůrce a průkopník konceptu cenově výhodných designových hotelů úspěšně expandujeme v metropolích Evropy i mimo ni. Staňte se součástí našeho týmu a utvářejte Motel One společně s námi.Popis nabídky práceTato pozice je zaměřena na profesionální péči o hotelové hosty – od heck-inu až po srdečné rozloučení při odjezdu. Mezi Vaše povinnosti bude patřit také:- Péče o naše hosty včetně check-inu a check-outu- Kontrola a zpracovávání rezervací, overbookingu a dalších možností- Fakturace včetně správy plateb, jakož i hotovostní transakce a evidence tržeb- Organizační a administrativní úkoly ve front office i back office (např. správa hostů, kteří se nedostavili k ubytování, odpovídání na e-maily)KvalifikaceAť už jste hotelový profesionál, nebo měníte zaměstnání – do našeho týmu skvěle zapadnete! Osobnost a hostitelské dovednosti jsou totiž naší prioritou. Další požadavky:- Máte ukončené středoškolské vzdělání v oboru hotelnictví a/nebo praxi v hotelovém/gastronomickém průmyslu nebo chcete změnit zaměstnání- Máte vynikající smysl pro kvalitu a služby a nadšení pro hotelový průmysl- Jste otevření a komunikativní a máte dobrou znalost angličtiny- Jste týmový hráč a jste ochotni spolupracovat s ostatními odděleními – nejlepších výsledků dosahujeme společně

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