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Open nowPosted 6 days ago

Front Office Agent - Full Time (Empfangsmitarbeiter/in (Hotel))

Motel One Germany BetriebsGmbH

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowFront Office Agent - Full Time (Empfangsmitarbeiter/in (Hotel))Motel One Germany BetriebsGmbH · Groot-Rijnmond, Netherlands

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 6 days ago

The posting

Front Office Agent - Full TimeJob DescriptionThe focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:- Looking after our guests, including check-in and check-out- Reviewing and processing bookings, overbookings and options- Invoicing, including managing payments, as well as cash transactions and cashing up- Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails) and supporting our F&B Team in peak hours.- Gaining interdepartmental insights into new areas of activity by working in our multicultural teamsBenefits:- Bonus program: The better the guests rate their stay, the higher the bonus!- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.QualificationsWhether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry- Be open and communicative and have a solid command of English. Dutch would be a plus, but not a must.- Be a team player and willing to provide assistance across departments – we achieve our results together

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