Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Customer Service Advisor

Moto81 open roles

Where
Dunstable, United Kingdom
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service AdvisorMoto · Dunstable, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Moto's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Moto postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 7 hours ago

Moto median: 13 days open

The posting

🌟 Customer Service Advisor

🏠 Hybrid working: 1–2 days a week at our Central Support office in Toddington 💰 Salary: £26,500 + up to 10% bonus ⏰ Hours: 37.5 hours per week, Monday to Friday, 9am–5pm

Love helping people and turning a tricky situation into a positive one?

We’re looking for a Customer Service Advisor to join our team and be one of the voices of Moto.

No two days will be exactly the same. You’ll support customers across phone, email, social media and online reviews, helping with everything from everyday questions to more challenging situations.

It’s a role where you can genuinely make a difference to someone’s experience. You’ll listen, understand what’s happened, find the right solution and make sure every customer interaction leaves the best possible impression of Moto.

What we offer:

✅ Up to 10% annual bonus ✅ 25 days holiday plus bank holidays ✅ Up to 55% discount for you, your partner and your loved ones ✅ Enhanced maternity and paternity benefits, Pension, sick pay and life assurance ✅ Training and development, including opportunities for funded qualifications ✅ Career progression in a growing business

🌟Your responsibilities:

You’ll be at the heart of our customer experience, supporting people across a variety of channels and making sure they feel heard and looked after.

You’ll:

  • Respond to customer queries by phone, email, social media and online reviews
  • Take ownership of queries and work to find the right solution
  • Handle more challenging conversations with empathy and confidence
  • Work with teams across the business to resolve customer issues
  • Help protect and strengthen the Moto brand by delivering a brilliant customer experience
  • Adapt to new systems, processes and ways of working as we continue to develop

🎯 What you bring:

You don’t need to know everything on day one. What matters most is that you’re someone who genuinely enjoys helping people.

We’d love to hear from you if you have:

  • Previous experience in customer service, ideally within a contact centre or multi-channel environment
  • Great written and verbal communication skills
  • A positive, customer-first approach
  • Confidence dealing with different people and situations
  • Strong problem-solving skills and the ability to stay calm under pressure
  • Confidence using digital systems and technology
  • A willingness to learn, adapt and be part of a supportive team

💚 Bring your whole self to Moto

At Moto, your unique talents are valued. We want to create a workplace where everyone feels welcome and has the opportunity to grow and succeed.

We also understand that flexibility matters. That's why we offer flexible working arrangements, including opportunities to adjust hours, work compressed schedules or follow a fixed working pattern where possible.

Ready to make a difference to thousands of customers and build your career with Moto?

📩 We’d love to hear from you. Apply today!

INDCS

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Moto's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Moto's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Moto's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.