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Open nowFirst seen 3 days ago

Chargé(e) de Relation Client

Motravay.mu370 open roles

Where
Cascavelle, Mauritius
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Your applicationOpen nowChargé(e) de Relation ClientMotravay.mu · Cascavelle, Mauritius
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Motravay.mu's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Rejoignez Dodosmile (Top-webgroup) et Devenez un Pilier de la Satisfaction Client !

En tant que Chargé(e) de Relation Client chez Top-webgroup, leader européen des services en ligne dédiés aux familles, particulièrement dans le domaine de la garde d'enfants, vous jouez un rôle central pour assurer la satisfaction et la fidélisation de notre clientèle.

Votre mission : analyser les besoins de nos utilisateurs, répondre à leurs requêtes de manière personnalisée, et garantir que chaque interaction se solde par une solution claire et satisfaisante.

Vos missions :

Analyse proactive : Comprendre les besoins et préoccupations des clients pour leur offrir des solutions adaptées.

Support multicanal : Répondez avec précision aux demandes des clients via chat et téléphone.

Assistance complète : Veiller à ce que les attentes des clients soient comblées, en leur offrant des réponses claires et satisfaisantes.

Fidélisation : Contribuer à créer une expérience positive qui fidélise nos utilisateurs.

Profil recherché :

Excellent communicateur : Vous excellez dans l'art d'écouter et de répondre aux besoins des clients.

Relationnel fort : Votre aisance relationnelle vous permet de créer des liens de confiance rapidement.

Esprit analytique : Vous savez résoudre un problème et y apporter une solution efficace.

Proactif(ve) et réactif(ve) : Vous savez anticiper les besoins et réagir rapidement.

Expérience : Une expérience similaire est un plus, mais votre enthousiasme et votre capacité d'adaptation sont essentiels.

Ce que nous offrons :

Un environnement dynamique : Rejoignez une entreprise en pleine croissance où votre rôle est essentiel.

Opportunités de carrière : Évoluez professionnellement grâce à un accompagnement et une formation continue.

Rémunération compétitive : Profitez d'un package attractif et d'avantages selon votre expérience et vos performances.

Équilibre vie pro/perso : Nous respectons votre temps, avec des week-ends libres pour vous ressourcer !!

Si vous êtes prêt(e) à faire la différence, envoyez-nous dès maintenant votre CV et lettre de motivation. Rejoignez Top-webgroup et participez à l'amélioration du quotidien de millions de familles à travers l'Europe

Salaire: A partir de Rs 21,500 + Commissions

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    The review screen in CV Rocket: how each CV was read, round by round.
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