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Open nowFirst seen 5 days ago

Operation Supervisor

Motravay.mu370 open roles

Where
Vacoas-Phoenix, Plaines Wilhems District, Mauritius
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Your applicationOpen nowOperation SupervisorMotravay.mu · Vacoas-Phoenix, Plaines Wilhems District, Mauritius
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We are looking for an Operations Supervisor !

Duties:

  • Supervise and coordinate the activities of the employee, including assigning tasks, follow up on training of new employees, and ensuring compliance to company policies and procedures.
  • Manage employee schedules to ensure adequate coverage during peak hours and optimize labour cost.
  • Oversee customers service standards to ensure that customers are served efficiently and courteously, addressing any customer complaints or concerns promptly.
  • Monitor food quality, portion control, and presentation to ensure consistency and adherence to brand standards.
  • Manage inventory levels by conducting regular stock checks, placing orders for supplies, and minimizing waste to control costs.
  • Ensure compliance with health and safety regulations, including proper food handling, sanitation procedures, and workplace safety protocols.
  • Conduct performance evaluations for employees, provide feedback, and identify areas for improvement.
  • Address operational issues as they arise, such as equipment malfunctions, staffing shortages, or customer complaints, and implement effective solutions.
  • Maintain open communication channels with management, staff, and other departments to ensure smooth operations and address any concerns or issues effectively.
  • Assist in promotional activities and marketing initiatives to drive sales and increase customer engagement.

Requirements:

  • Experience in Food industry in a supervisory role, will be an advantage.
  • Candidates should demonstrate a strong understanding of fast-food operations, customer service, and staff management.
  • Leadership skills - Ability to motivate and inspire team members, delegate tasks effectively, and lead by example.
  • Communication skills
  • Organizational skills
  • Computer literacy
  • Flexibility - Willingness to work flexible hours, including evenings, weekends, and holidays, when needed.
  • Valid driving license

please note that driving license is COMPULSORY.

Benefits:

  • Company car
  • Basic salary: Rs 25, 000 Rs 30,000.
  • Medical Insurance
  • Working hours: Monday to Friday (08:00 17:00)
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