The posting
Our client is seeking a dynamic and customer-focused Sales Representative to join their team! If you are passionate about delivering excellent service and enjoy working in a fast-paced showroom environment, this could be the role for you.
Key Responsibilities:
- Greet customers upon arrival and identify their needs or purpose of visit.
- Demonstrate excellent listening skills, responsiveness, and proactivity to ensure top-quality customer service.
- Guide or accompany customers to desired areas in the showroom or provide clear directions.
- Assist customers in locating products and provide accurate, relevant information on features and benefits.
- Process customer payments efficiently (cash or internet banking).
- Verify products before delivery to ensure accuracy.
- Maintain cleanliness and order in the showroom in collaboration with custodial staff.
- Liaise with the Showroom Manager to report training or operational needs.
- Handle customer complaints with professionalism and ensure complete satisfaction.
- Answer incoming calls and provide assistance as required.
- Support visual merchandising and showroom display arrangements.
- Check and respond to emails promptly throughout the day.
- Monitor stock levels and coordinate timely replenishments.
- Perform administrative tasks, such as updating stock lists.
- Ensure the store is always neat, tidy, and welcoming.
Candidate Profile:
- Minimum Qualification: SC holder
- Experience: Minimum 1 year in a similar position.
- Driving Licence: Mandatory. Owning a car will be an advantage.
- Languages: Fluent in both English and French
- Location Advantage: Candidates living in the North or within 45 minutes from Pamplemousses are preferred.
Working Hours:
Monday to Sunday-Shift-based:
- 9:00 AM 5:00 PM
- 11:00 AM 7:00 PM
- 12:00 PM 8:00 PM



