The posting
Description
The Administrative Director of Hospital Operations provides leadership for the daily operations, strategic planning, and performance of hospital operations across The Mount Sinai Hospital, ensuring seamless hospital operations across a 24/7, 365-day environment.
This leader oversees a high-performing team responsible for operational excellence across major service lines, including Medicine, Surgery, Critical Care, Oncology, Cardiology, Obstetrics, Pediatrics, Emergency Medicine, Behavioral Health, Perioperative Services, Sterile Processing, and Pathology. Working in partnership with physician, nursing, and administrative leaders, the Director ensures exceptional operational efficiency, financial stewardship, regulatory compliance, and alignment with Mount Sinai Health System’s priorities of clinical excellence, education, and research.
Responsibilities
- Foster and sustain the physician–nursing–administrative triad leadership model to promote coordinated decision-making, operational alignment, and achievement of clinical, financial, and strategic objectives to proactively identify and resolve operational challenges.
- Establish priorities for hospital operations and provide strategic leadership for the development and execution of short- and long-term operational and financial initiatives that align with organizational objectives and drive consistent operational excellence across diverse clinical services.
- Collaborate with Facilities, Engineering, Environmental Services, and Infection Prevention to proactively manage facility issues and operational risks, ensuring safe, efficient, and patient-centered care environments.
- Ensure continuous regulatory readiness across all assigned services by maintaining compliance with Joint Commission, Centers for Medicare and Medicaid Services, Department of Health, and other regulatory and accreditation standards, and leading operational preparedness for surveys, inspections, and accreditation activities.
- Direct planning and execution of renovation, construction, and facility improvement projects while minimizing disruption to patient care and hospital operations.
- Lead strategic space allocation and utilization planning across hospital operations, optimizing resources to support operational efficiency, patient care, and evolving organizational needs.
- Develop and administer departmental and hospital operations budgets, monitoring financial performance through operational dashboards and variance analyses and implementing corrective actions as needed.
- Lead long-range capital planning through five-year forecasting and prioritization of facility, equipment, and technology investments while monitoring capital expenditures, directing procurement in collaboration with Supply Chain and Finance, and optimizing equipment resources to improve efficiency and reduce unnecessary expense.
- Lead complex operational initiatives and enterprise-wide projects to improve quality, patient safety, operational efficiency, patient experience, and financial performance, applying Lean, Six Sigma, and continuous improvement methodologies to redesign processes and eliminate inefficiencies.
- Champion and oversee the implementation of digital health initiatives, operational technologies, new programs, clinical workflows, and organizational initiatives that enhance clinical workflow, patient engagement, communication, and operational performance while aligning with institutional goals.
- Lead and execute hospital operations efforts in collaboration with emergency management, ensuring patient safety, regulatory readiness, and uninterrupted critical services during planned and unplanned events, including emergencies, disasters, infrastructure disruptions, and other operational contingencies.
- Develop business cases and financial analyses supporting new clinical programs, service expansion, and capital investments.
- Monitor key performance indicators including patient throughput, length of stay, quality metrics, productivity, patient experience, and financial performance.
- Partner with Marketing and Communications to support strategic messaging and organizational initiatives.
- Represent Hospital Operations on institutional committees, multidisciplinary workgroups, and executive initiatives, presenting operational analyses and recommendations to senior leadership and executive committees as needed.
- Recruit, develop, mentor, and evaluate operational leaders while fostering a culture of accountability, collaboration, innovation, and continuous professional growth.
- Ensure hospital operations team acts in alignment with institutional policies
Qualifications
- Bachelor’s degree
- Master’s degree, preferred, or equivalent combination of work experience and education
- 6 years of directly related experience
Employer Description
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $127044 - $190565 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
