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Open nowPosted today

Collections Agent (ACS) Mr Price Money

Mr Price Group7 open roles

Where
Durban, Kwazulu Natal, South Africa
Work mode
On site
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Your applicationOpen nowCollections Agent (ACS) Mr Price MoneyMr Price Group · Durban, Kwazulu Natal, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mr Price Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Mr Price Group postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

Mr Price Group median: 15 days open

The posting

Job Description

Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.

Responsibilities

  • Negotiate payment arrangements in accordance with set standards
  • Accurately updating customers' information
  • Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
  • Ensuring all quality of work is in line with Service Level Agreements.

What’s in it for you…

  • Achieve your targets and enjoy uncapped incentives.
  • We offer extensive learning and development opportunities to help you advance your career
  • Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
  • After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
  • Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
  • Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
  • Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs

Qualifications

  • Minimum Grade 12 qualification
  • 6-12 months in Debt Collection, ideally within a Call Centre environment.
  • Familiarity with the life cycle of an account, the collection process, and the systems that support these processes.
  • Proficiency in MS Office.
  • Excellent telephone etiquette, strong customer service orientation, meticulous attention to detail, and a collaborative team player.
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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Mr Price Group's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Mr Price Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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