The posting
Job Description
Insurance Analyst
We're looking for an Insurance Analyst to join our Retirement Solutions team. This is an exciting opportunity for someone who enjoys solving complex problems, working with data, and contributing to the delivery of high-quality insurance outcomes for some of Australia's leading superannuation funds.
In this role, you'll provide technical expertise across insurance enquiries, analyse complex data and business requirements, support product enhancements and migrations, and help ensure our clients receive an exceptional service experience. Working closely with internal stakeholders, clients, auditors and technology teams, you'll play an important role in maintaining the accuracy, quality and integrity of our insurance administration services.
- 12-month fixed term contract
- Melbourne based
What you'll be doing
- Investigate and resolve complex insurance and data-related enquiries, ensuring outcomes align with fund-specific business rules and service level agreements.
- Analyse insurance products, business requirements and system data to identify issues, recommend solutions and support continuous improvement initiatives.
- Contribute to product enhancements, insurance-related fund transitions and system changes, including the review of functional specifications and business requirements.
- Perform quality assurance activities, testing and production verification testing (PVT) to support releases, patches and ongoing product integrity.
- Collaborate with technology teams and business stakeholders to deliver effective and practical solutions that meet client and regulatory requirements.
- Support internal and external audit activities by providing analysis, documentation and investigation outcomes as required.
- Monitor and report on data quality issues, ensuring accurate application of business rules and proactively identifying opportunities to improve processes and controls.
What we're looking for
- Experience in business analysis, insurance administration, superannuation operations or a related financial services environment.
- Knowledge of the Australian superannuation industry, with exposure to insurance products highly regarded.
- Confidence working with data, reporting tools and analytical techniques to investigate issues and identify trends.
- Strong attention to detail, organisational skills and the ability to manage competing priorities in a deadline-driven environment.
- A collaborative approach, with well-developed communication skills and an interest in delivering quality outcomes for clients and stakeholders.
Some of our Employment Benefits
· FlexiWorks – enabling our employees to work in the office and at home
· Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
· Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
· Talent Referral Program
· Salary Sacrificing via Superannuation
· Employee Assistance Program
· Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
· Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
· Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.
About Us
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
