The posting
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
What you'll do:
As a Deposits and Payment Operations Analyst or Assistant Vice President based in Hong Kong, you will play a crucial role in the day-to-day management of payment processing activities. Your responsibilities will span from overseeing transaction settlements to monitoring SWIFT messaging systems for accuracy. You will work collaboratively with offshore teams to ensure seamless service delivery while supporting process improvements that enhance operational efficiency. By maintaining up-to-date procedures and partnering with Compliance on regulatory matters such as AML protocols, you will help safeguard the organisation’s reputation. Your ability to provide guidance on complex settlement issues will be instrumental during audits or regulatory reviews. Building strong relationships with both internal stakeholders and external partners—including customers, correspondent banks, and clearing institutions—will be key to your success in this role.
- Handle daily payment and remittance operations by ensuring all transactions are processed, settled, reconciled, and reported accurately within established timelines.
- Process and monitor SWIFT messages with careful verification, authentication, and exception handling to maintain operational integrity.
- Investigate and resolve pending, rejected, or irregular transactions as well as operational issues by collaborating closely with relevant teams.
- Coordinate with offshore teams and internal stakeholders to facilitate smooth operational delivery while maintaining high service quality standards.
- Support process improvement initiatives by contributing ideas for system enhancements and assisting with new product implementation projects.
- Maintain and update operational procedures, manuals, and training materials to ensure full compliance with both internal policies and regulatory requirements.
- Partner with Compliance teams and other stakeholders to guarantee adherence to AML protocols, sanctions regulations, and operational risk controls.
- Provide operational support and guidance on complex payment and settlement issues by leveraging your expertise in banking operations.
- Assist with audits, regulatory reviews, and participate in ad hoc projects as required by the department.
- Build and nurture effective relationships with internal colleagues as well as external parties such as customers, correspondent banks, and clearing institutions like HKICL.
What you bring:
- Bachelor's degree or equivalent tertiary education is required for consideration for this position.
- For Analyst level: At least 1 year of experience in payment processing, remittance operations, settlement activities or banking operations is essential.
- For Assistant Vice President level: Minimum 3 years of relevant experience in payment processing, remittance operations, settlement activities or banking operations is necessary.
- Sound knowledge of domestic and cross-border payment processing methods including SWIFT messaging systems is expected.
- Good understanding of anti-money laundering (AML), sanctions regulations, operational risk controls as well as compliance requirements is important.
- Experience managing high-volume payment transactions within banking systems demonstrates your dependability under pressure.
- Strong analytical abilities paired with excellent problem-solving skills enable you to address operational challenges effectively.
- Outstanding communication skills combined with stakeholder management capabilities foster positive inter-personal relationships across teams.
- Ability to guide team members while maintaining a strong control mindset ensures collective success within the department.
- Proficiency in Microsoft Office applications—particularly Excel and Word—supports efficient reporting and documentation tasks.
- Good command of written and spoken English allows you to communicate clearly with diverse stakeholders.
- Attention to detail ensures accuracy throughout all aspects of payment operations.
- Ability to work overtime when required to support business and operational needs.
What sets this company apart:
This organisation stands out for its commitment to creating an inclusive workplace where every team member feels valued for their unique contributions. The company invests heavily in training programmes designed to enhance professional growth so you can continually expand your skill set. Supportive leadership fosters a culture of collaboration where knowledge sharing is encouraged at every turn. The focus on building dependable networks both internally and externally means you’ll always have access to guidance from knowledgeable colleagues. By prioritising empathy, inter-personal connections, and communal success over individual achievement alone, this institution offers an environment where you can truly flourish both personally and professionally.
What's next:
If you are ready to take the next step in your career within deposits and payment operations—and want to be part of a collaborative team that values your expertise—this is the perfect opportunity for you!
Apply today by clicking on the link provided; shortlisted applicants will be notified regarding next steps.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
