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Open nowPosted 26 hours ago

Customer Service Representative

Multi-Color Corporation254 open roles

Where
106 Wakaden St, Griffith NSW 2680, Australia
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Your applicationOpen nowCustomer Service RepresentativeMulti-Color Corporation · 106 Wakaden St, Griffith NSW 2680, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Multi-Color Corporation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Multi-Color Corporation postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 26 hours ago

Multi-Color Corporation median: 20 days open

The posting

CORE PURPOSE This role entails working closely with our customers, account managers and production team to manage and complete orders from receipt of job request to delivery of labels in an accurate and timely manner.

RESPONSIBILITIES

Act as the primary point of contact for customer enquiries, orders, and service requests. Process customer quotations, sales orders, artwork approvals, and related documentation. Coordinate with Production, Scheduling, Pre-Press, Procurement, and Accounts teams to ensure on-time delivery. Keep customers informed of order progress, timelines, and any changes that may impact delivery.Manage customer projects from order placement through to invoicing. Maintain accurate customer and order information within company systems. Support Account Managers and assist with new product introductions, press approvals, and subcontracted work. Resolve customer issues and contribute to continuous improvement initiatives.

REQUIREMENTS

Previous experience in Customer Service, Sales Support, Order Management, or a similar role within manufacturing, packaging, printing, or industrial environments. Strong communication and relationship-building skills with both customers and internal stakeholders. Excellent organisational skills, attention to detail, and ability to manage multiple priorities. Proficiency in ERP systems and Microsoft Office applications. Customer-focused mindset with strong problem-solving abilities and a proactive approach to service delivery.

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