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Open nowFirst seen 20 hours ago

Retail Customer Service Associate – The UPS Store (Round Rock)

multi-locationowner-joshmcmillankevinallen6 open roles

Where
Round Rock, TX
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Your applicationOpen nowRetail Customer Service Associate – The UPS Store (Round Rock)multi-locationowner-joshmcmillankevinallen · Round Rock, TX

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 20 hours ago

The posting

Location: 2541 S I H-35, Round Rock, TX 78664

Company: LAL Horizons (Authorized Franchisee of The UPS Store)

Pay: $16.00/hr + Monthly Incentives

Job Type: Full-Time (No Driving Required)

ABOUT THE ROLE Join the team at The UPS Store in Round Rock! While we are a world-class brand, this location is locally owned and operated by LAL Horizons. We have proudly served the community for over 10 years and are looking for a customer-focused Associate for our store located right off I-35. If you enjoy a fast-paced environment where you can help local neighbors and small business owners, this is the place for you.

WHY WORK WITH US?

  • Base pay of $16/hr plus performance-based incentive programs.
  • Healthcare options and accrued Paid Time Off (PTO).
  • Paid Holidays and generous team member discounts.
  • Referral program and leadership opportunities across our 7 Austin-area locations.
  • A professional, stable work environment with NO delivery driving required.

WHAT YOU WILL DO

  • Provide world-class customer service to walk-in customers and phone inquiries.
  • Expertly advise customers on shipping options, professional printing, and document finishing.
  • Operate point-of-sale (POS) systems and specialized shipping/tracking software.
  • Assist customers with professional printing, binding, and laminating projects.
  • Take ownership of customer needs and offer viable solutions for shipping and logistics.
  • Maintain a clean, organized, and professional store environment.

QUALIFICATIONS

  • High school diploma or GED required.
  • Strong computer skills (Microsoft Office or Adobe Suites experience is a plus).
  • Ability to learn new software and retail processes in a short amount of time.
  • Prompt, reliable, and professional in appearance.
  • Ability to lift 40+ lbs and stand for the duration of a shift.
  • Strong verbal and written communication skills (including basic math and spelling).

HOW TO APPLY If you are a fast learner with a genuinely helpful demeanor, we want to meet you! Apply today to join the LAL Horizons family at The UPS Store in Round Rock.

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