The posting
At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented Associates! We value all our Associates and we want you to stick around. Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!
Take a look at the new openings and apply to those that you feel suit you best! Thanks for interest in continuing your career with VCA!
Join Our Team at VCA West Los Angeles Animal Hospital!
VCA West Los Angeles Animal Hospital is an AAHA-accredited, 24-hour Emergency, Specialty, and General Practice Hospital located in the heart of Los Angeles. As one of the country's premier veterinary referral and specialty centers, our 42,000-square-foot facility provides advanced patient care across a wide range of specialty services while serving as a teaching hospital with thriving internship and residency programs.
Our hospital is home to a collaborative team of specialists, emergency clinicians, interns, residents, and dedicated support professionals who are committed to delivering exceptional medicine, advancing veterinary education, and providing an outstanding experience for our clients and patients.
Position Summary
The Pharmacy Technician Supervisor is a member of the hospital leadership team responsible for overseeing pharmacy operations, regulatory compliance, inventory management, controlled substance accountability, team development, scheduling, training, and performance management. This position partners closely with hospital leadership and clinical teams to support exceptional patient care, client service, operational excellence, and associate development.
This role is ideal for a pharmacy professional who is a reliable self-starter, motivated by a challenging fast-paced environment and enjoys leading teams, building efficient processes, mentoring associates, and driving continuous improvement within a fast-paced specialty and emergency hospital environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service and patient care.
Location: 1900 S. Sepulveda Blvd., Los Angeles, CA 90025
Compensation: $32.00 - $39.00 per hour. Starting pay is determined based on experience, skills, education, certifications, training, and internal equity.
Scheduling Info:
- Full-Time
- 4/10-hour work week
- All schedules include working one weekend day
Schedule & Availability Expectations
This position requires schedule flexibility based on the needs of the business and the operational demands of a 24-hour specialty and emergency hospital. The Pharmacy Technician Supervisor is expected to support department coverage and operational needs, which may include days, evenings, overnights, weekends, holidays, and adjusted schedules as necessary.
Supervisors are expected to demonstrate flexibility and adaptability while ensuring continuity of pharmacy operations and supporting the needs of the team.
What You'll Do
Leadership & Team Development
- Lead, coach, mentor, and develop pharmacy associates through training, performance feedback, and ongoing professional development.
- Participate in hiring, onboarding, working interviews, and promotional recommendations.
- Support performance management and corrective action processes while fostering accountability and teamwork.
- Create and manage staffing schedules to ensure appropriate department coverage and operational efficiency.
- Promote a culture of collaboration, continuous learning, and operational excellence.
Pharmacy Operations & Compliance
- Direct daily pharmacy workflow and prioritize responsibilities based on patient care demands and operational needs.
- Ensure compliance with hospital policies, standard operating procedures, and applicable state and federal regulations.
- Oversee controlled substance logs, audits, reconciliations, and documentation requirements.
- Review prescriptions for accuracy, completeness, and adherence to pharmacy protocols.
- Maintain a clean, organized, and compliant pharmacy environment.
Inventory & Quality Management
- Manage medication inventory, ordering, stock rotation, and expiration monitoring to ensure appropriate inventory levels.
- Support quality assurance initiatives and medication safety programs.
- Identify operational challenges and implement effective solutions that improve efficiency, accuracy, and compliance.
Client & Hospital Partnership
- Champion VCA's commitment to exceptional client service.
- Educate clients regarding medications and prescribed treatment plans.
- Address client concerns with professionalism, empathy, and sound judgment.
- Collaborate with hospital leadership, veterinarians, and cross-functional teams to support strategic initiatives and patient care goals.
What We're Looking For
Required Qualifications
- Minimum of 3 years of pharmacy technician experience.
- Previous leadership, supervisory, lead, or mentoring experience.
- Strong working knowledge of pharmacy operations, inventory management, medication handling, and controlled substance regulations.
- Excellent communication, organization, and problem-solving skills.
- Ability to effectively prioritize multiple responsibilities in a fast-paced environment.
Preferred Qualifications
- Current California Pharmacy Technician registration in good standing.
- Veterinary pharmacy experience.
- Specialty and emergency hospital experience.
- Experience developing training programs, workflows, or department procedures.
- Demonstrated success leading operational or process-improvement initiatives.
Why Join VCA West Los Angeles?
- Be part of one of the nation's leading specialty and emergency veterinary hospitals.
- Lead and develop a talented pharmacy team.
- Work alongside highly skilled specialists, residents, interns, and hospital leaders.
- Grow your leadership career within a nationally recognized veterinary organization.
- Help shape the future of pharmacy services and patient care at VCA West Los Angeles Animal Hospital.
Benefits: We offer competitive compensation with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more!
If you are a motivated leader who is passionate about pharmacy operations, team development, and delivering exceptional patient care, we encourage you to apply today and take the next step in your career with VCA West Los Angeles Animal Hospital.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.
