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Open nowFirst seen 8 hours ago

Waiter / Waitress

My12 open roles

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Your applicationOpen nowWaiter / WaitressMy

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Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 8 hours ago

The posting

About Kep Merli

Kep Merli is Albania’s premier luxury eco-resort, nestled in the coastal town of Ksamil. Spanning 28 acres along the pristine Ionian Sea, the resort offers a harmonious blend of world-class amenities and sustainable design, including a five-star hotel and a collection of extraordinary waterfront villas. Our commitment to excellence, impeccable service and eco-consciousness sets a new standard in Albanian hospitality.

Position Overview

The Waiter/Waitress plays an essential role in providing exceptional service in both the restaurant and bar areas of the resort. This position requires excellent communication skills, a passion for hospitality, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be professional, friendly, and attentive to guests’ needs, ensuring a memorable dining and drinking experience.

Key Responsibilities

Guest Service & Experience

  • Greet and seat guests in the restaurant and bar, ensuring they feel welcomed and comfortable.
  • Take food and beverage orders, offering recommendations and ensuring that all guest preferences are met.
  • Serve food and drinks in a timely manner, ensuring accuracy and quality.
  • Monitor guest satisfaction throughout their dining experience, addressing any concerns or special requests promptly.
  • Provide exceptional customer service, maintaining a positive and friendly attitude at all times.

Operational & Team Support

  • Collaborate with kitchen and bar staff to ensure smooth and efficient service.
  • Ensure that the restaurant and bar areas are well-maintained and clean at all times.
  • Prepare tables and set up for service, ensuring all necessary supplies are in place.
  • Assist in the setup and breakdown of events and special functions when needed.
  • Support other team members in the restaurant and bar as required.

Safety & Compliance

  • Adhere to all health and safety regulations in food handling and service.
  • Ensure that guests are served alcohol responsibly, following resort guidelines.
  • Report any safety hazards or guest concerns to the appropriate department.

Qualifications & Experience

  • Previous experience as a waiter/waitress or in a customer service role in the hospitality industry is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Fluency in Albanian and Intermediate English (additional languages are a plus).
  • A positive and professional attitude.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Demands

  • Most work tasks are performed indoors. Temperature is moderate and controlled by environmental systems; however, must be able to work in extreme temperatures like freezers (-23°C) and kitchens (+43°C), possibly for one hour or more according to the needs.
  • Must be able to stand and exert well-paced mobility for up to 4 hours in length.
  • Must be able to push and pull carts and equipment weighing up to 90kg frequently.

Why Join Kep Merli?

  • Work at Albania’s most prestigious eco-resort.
  • Be part of a luxury hospitality team focused on guest excellence.
  • Competitive salary and career development opportunities.

How to Apply

Send your CV to [email protected] with the subject “Waiter/Waitress Application”.

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