The posting
Contract period： One-year period from 1 January 2027 to 31 December 2027
(with an option to extend for one additional year from 1 January 2028 to 31 December 2028)
Working Hours：
Monday to Friday, 8:00am to 4:00pm (excluding weekends and public holidays).
Lunch break (1-hour): 12.00pm to 1.00pm (negotiable）
Job Scopes： 3.1 Coffee machine operations
• Carry out opening checks each workday to confirm that the coffee machines are powered on, clean,
adequately stocked and ready for use
o One (1) Coffee Machine located at Level 6 Pantry, Two (2) Coffee Machines located at Level 6
Social Hub.
• Replenish approved consumables, including coffee beans, milk product, chocolate powder, tea bags,
sugar, stirrers, cups and lids, where applicable.
• Monitor water supply, drip trays, waste containers, milk refrigeration components and machine alerts, in
accordance with the manufacturer’s and service vendor’s instructions.
• Perform routine external cleaning, rinsing and user-level cleaning using approved cleaning agents and
procedures. The appointed staff shall not dismantle equipment or undertake technical repairs.
• Conduct checks during operating hours and take prompt action if a machine is unavailable, leaking,
displaying an error or producing beverages inconsistently.
• Place clear temporary signage on any machine that is unsafe or unavailable for use and notify NUH HR
immediately.
• Record faults, downtime, actions taken and service follow-up in the designated log.
3.2 Pantry and Social Hub operations
• Conduct routine checks to keep the Pantry and Social Hub clean, safe, tidy and ready for staff use.
• Wipe and sanitise coffee machine touchpoints, beverage preparation surfaces and other high-use pantry
surfaces at suitable intervals and when visibly soiled.
• Keep sinks, dish racks and common surfaces orderly, and remove or escalate spillages and hygiene
concerns promptly.
• Ensure approved pantry consumables and cleaning materials are stored neatly, safely and in
accordance with product instructions.
• Report facility defects, leaks, pest sightings, cleanliness concerns, safety hazards or damaged furniture
to the relevant NUH contact.
• Restore furniture and shared areas to their intended arrangement when required, without obstructing
access or emergency routes.
• Promote proper housekeeping by displaying or reinforcing approved user guidance.
3.3 Inventory and administration
• Conduct regular stock counts and maintain accurate records of receipts, consumption, balance and
expiry dates, where applicable.
• Apply first-expire, first-out stock rotation for dated consumables and promptly segregated expired,
damaged or contaminated items.
• Notify NUH HR when stock reaches the agreed reorder level, allowing sufficient lead time for
replenishment.
• Maintain daily checklists, fault logs, service reports and other records required by NUH.
• Provide a concise monthly summary of stock status, machine incidents, downtime and recurring issues,
if requested by NUH.
3.4 Vendor and maintenance coordination
• Liaise with NUH HR and the appointed coffee machine service vendor for preventive maintenance,
breakdown attendance, replacement equipment and consumable delivery.
• Facilitate vendor access and verify that servicing is completed at the correct location, subject to NUH
access and safety requirements.
• Retain service reports and follow up on outstanding faults until closure.
• Escalate recurring faults, prolonged downtime or service delays to NUH HR.
3.5 Staff support and ad hoc duties
• Provide basic user guidance on the correct operation of the coffee machines. Staff shall not provide
technical advice beyond approved operating instructions.
• Assist with approved communications or notices relating to pantry facilities and machine availability.
• Collect and relay user feedback on beverage options, pantry supplies and facility issues.
• Support reasonable pantry or Social Hub setup and staff engagement activities when directed by NUH
HR, provided such duties are within the service scope and working hours.
• Perform other reasonable ad hoc duties related to the Level 6 Pantry and Social Hub as directed by NUH
HR
Requirements： 2.1 Mandatory qualifications
• Valid WSQ Food Safety Course Level 1 certification (formerly Basic Food Hygiene Course).
• Basic literacy and numeracy skills for record keeping, stock counts and communication.
• Ability to communicate clearly and courteously with staff, vendors and NUH representatives.
2.2 Preferred qualifications (but not limited to)
• WSQ Customer Service certification or equivalent.
• Relevant training in facilities management, workplace operations, hospitality or pantry services.
2.3 Relevant experience and competencies
• At least one (1) year of relevant experience in pantry operations, hospitality, facilities support, office
administration, customer service or a similar role.
• Practical experience operating and performing routine cleaning of fully automatic coffee machines or
similar beverage equipment.
• Experience in inventory monitoring, stock replenishment, consumables control and basic record keeping.
• Ability to identify basic machine alerts or operational issues and escalate faults promptly. Technical
repairs must only be performed by the appointed service vendor or authorised personnel.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301
