The posting
Key Responsibilities
1. Halal Certification Administration
- Assist clients in preparing, compiling and submitting Halal certification applications.
- Manage documentation, records and follow-ups through the MUIS Halal certification portal.
- Monitor application progress, outstanding documents and submission deadlines.
- Liaise with clients and relevant stakeholders regarding certification requirements and application matters.
2. Customer Service & Client Communication
- Respond professionally and promptly to client enquiries via telephone, email and WhatsApp.
- Follow up on outstanding documents, client requests and pending matters.
- Maintain positive working relationships with clients.
- Ensure that client enquiries and requests are properly recorded and attended to.
Job Requirements
- Minimum GCE O-Level, N-Level, Higher Nitec, Diploma or equivalent qualification.
- Previous experience in administration, customer service or office operations is preferred.
- Good written and spoken English.
- Proficient in Microsoft Office, particularly Word and Excel.
- Able to communicate professionally and courteously with clients.
- Organised, responsible and attentive to detail.
- Able to manage multiple tasks, prioritise work and meet deadlines.
- Willing to learn and work collaboratively with colleagues.
Working Arrangements & Benefits
- Working Days: Monday to Friday
- Working Hours: 9.00 am to 6.00 pm
- Work Arrangement: Full-time, office-based
- Salary: S$1,800 – S$2,400 per month, depending on experience and suitability
- CPF contributions in accordance with statutory requirements.
- Annual leave and medical leave in accordance with the Employment Act and Company benefits.
- Performance-based annual bonus and salary review, subject to Company policies.
- Training and opportunities to develop knowledge in Halal certification and consultancy services.
Who We Are Looking For
We value employees who demonstrate Amanah (trustworthiness), integrity, responsibility, punctuality and professionalism.
We welcome applicants who are eager to learn, take ownership of their responsibilities and contribute positively to a supportive and professional working environment. Ideally if staying at Yishun or Canberra.
Interested candidates, pls submit Google Form: https://rebrand.ly/HalalHubJob WhatsApp: 88367000



