The posting
Administrative Manager
Industry: Automotive Repair, Car Polishing & Car Wash Employment Type: Full-Time Working Days: 5.5 Days per Week Location: Singapore
We are looking for an experienced, responsible and hands-on Administrative Manager to join our automotive repair, car polishing and car wash business.
This is not a purely office-based administrative position. The successful candidate will be responsible for a wide range of administrative, employee, government, insurance, basic accounting and daily operational coordination matters.
The candidate must be able to work in a busy automotive workshop environment and communicate effectively with Management, workers and customers.
Job Responsibilities
1. MOM, CPF & IRAS Matters
- Handle all MOM-related matters, including work permit applications, renewals, cancellations, transfers and other work pass matters.
- Manage foreign worker documentation and related administrative requirements.
- Handle CPF submissions and related matters.
- Handle IRAS matters and relevant submissions.
- Ensure statutory requirements and deadlines are properly followed.
- Liaise with government authorities and other relevant parties when necessary.
2. Insurance & Employee Matters
- Handle WICA (Work Injury Compensation Act) claims and follow up on work injury cases.
- Handle Medical Insurance (MI) claims and liaise with insurance companies.
- Maintain proper employee records and documentation.
- Record and monitor workers' attendance, leave, medical leave and other absences.
- Follow up on employee-related matters and keep Management informed.
3. Accounts & Administrative Duties
- Maintain proper records of company accounts and daily transactions.
- Prepare invoices / bills for customers.
- Prepare Payment Vouchers (PV) and record payments and expenses.
- Assist with basic accounting and bookkeeping-related work.
- Maintain proper filing and documentation.
- Monitor outstanding payments and follow up when necessary.
4. Customer Vehicle & Job Coordination
- Coordinate the collection and delivery of customers' vehicles between customers' premises and the workshop.
- Arrange which worker is responsible for collecting or returning each customer's vehicle.
- Keep proper records of vehicle collection and delivery schedules.
- Record each customer's vehicle details and ensure the correct vehicle is collected and delivered to the correct customer.
- Record and monitor what service / job each vehicle requires, such as: Car repair Car polishing Paint / bodywork Car wash Other automotive services
- Coordinate with workers to ensure each vehicle is assigned to the correct job / project.
- Monitor the progress and status of each vehicle and follow up with the relevant workers.
- Coordinate the estimated completion and delivery schedule with customers.
- Ensure completed vehicles are properly checked and arranged for return to customers.
- Communicate with customers regarding collection, repair / service status and delivery arrangements.
- Maintain accurate records of customer, vehicle, assigned worker, job type, collection date, completion status and delivery date.
5. Daily Operations & Communication
- Communicate with workers, customers, suppliers and external parties regarding daily operational matters.
- Coordinate workers and follow up on daily operational tasks.
- Handle customer enquiries and administrative or service-related issues.
- Assist in coordinating the daily operations of our car repair, car polishing and car wash business.
- Keep Management informed of important matters, problems, delays and customer issues.
- Report important matters to the Boss promptly and provide regular updates on ongoing jobs and operational issues.
- Perform other duties assigned by Management.
Job Requirements
- Minimum 3–5 years of relevant working experience in Singapore.
- Strong hands-on experience in MOM, CPF and IRAS matters.
- Experience handling WICA and Medical Insurance (MI) claims.
- Experience in employee attendance and leave records.
- Basic accounting experience, including invoicing, Payment Vouchers, payments and transaction recording.
- Good organisational and coordination skills.
- Bilingual in English and Chinese with good communication skills.
- Able to communicate effectively with workers, customers and Management.
- Able to coordinate multiple vehicles, workers and jobs at the same time.
- Able to work independently with minimal supervision.
- Mature, responsible, meticulous and well-organised.
- Proactive, practical and able to solve problems quickly.
- Willing to work 5.5 days per week.
Work Environment
As the company business operates in the automotive repair, car polishing and car wash industry, this is a busy workshop environment rather than a typical clean office environment.
The candidate should be comfortable working around:
- Vehicles and automotive repair activities.
- Dust, water, grease, oil and other workshop-related materials.
- Automotive tools, parts and equipment.
- Workshop noise and frequent movement.
- Busy periods where multiple vehicles, customers and workers need to be coordinated simultaneously.
Candidates must be adaptable, practical and comfortable working in this type of environment.



