The posting
Roles and Responsibilities:
- Coordinate between residents/their Next-Of-Kin and certified ACP facilitator for meaningful Advanced Care Planning discussion.
- Support residents in expressing their values, wishes and preferences for future care.
- Provide support and guidance to NOK regarding ACP processes and care preferences.
- Coordinate with doctors, nurses, CARES and other healthcare professionals for ACP-related matters.
- Ensure ACP discussions, decisions and relevant documents are accurately recorded and updated.
- Follow up on residents' ACP plans and facilitate review when there are changes in health or care needs.
- Identify and escalate complex medical, psychosocial or family issues to the appropriate healthcare professionals.
- Conduct or support ACP awareness sessions for residents, families and caregivers.
- Promote ACP as an ongoing process that can be reviewed when an individual's circumstances, values or preferences change.
You are someone which/who has:
- Degree in Social Work, Counselling, Psychology or Nursing
- At least 2 years' working experience in healthcare setting
- Prior training in National ACP Facilitation
- Knowledge in National ACP IT system (Compulsory)
- Proficient in Microsoft Office Suite (Excel, Word, PPT etc.)
- Ability to work independently with initiative, and effectively as part of a team
- Excellent organisational and interpersonal skills
- Ability to think quickly and react on the spot
It would be great if you are:
- Multilingual (Mandarin speaking and dialect is a plus). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- Holding advanced qualifications or ability to use different applications (e.g. InterRAI, LeeCare)



