The posting
Role Overview
- Members of the Asia Process Innovation (P/I) Team are responsible for new site setup, operational stabilization, productivity improvement, standard process development, Process Innovation project leadership and data-driven tool & dashboard development across logistics centers in the Asia Region.
- The role collaborates closely with the HQ PI team and Overseas Operations Support Team to build Regional PI capability and operational excellence.
- As on-site support across multiple countries is required, mid- to long-term overseas travel (1 month or longer) may be required, and candidates must have no restrictions on international travel.
Key Responsibilities & Detailed Duties
A. New Site Setup & Operational Stabilization
- Lead end-to-end operational preparation based on the Setup Checklist
- Design detailed operational processes and define SOPs/Wis
- Develop and deliver on-site operational manuals (SOPs, Work Instructions)
- Validate layout & workflow and calculate manpower capacity
- Review equipment specifications and required quantities
- Conduct WMS/MES UAT and verify parameter settings
- Validate capacity for initial inbound/outbound volumes
- Perform root-cause analysis on early operational issues and implement improvements
- Establish initial KPI baselines and manage the Setup Action Tracker
B. Operations Governance System
- Establish KPI frameworks focused on productivity, quality, and cost
- Develop productivity models (STD Time, UPH, Cost/Unit)
- Manage quality KPIs and drive Fail Cost Zero
- Build industry-specific standard processes and expand Paperless operations
- Maintain and standardize operational manuals (SOPs/WIs) across centers
- Perform gap analysis between actual operations and manuals
- Identify inefficiencies and drive process improvement
- Transfer HQ PI best practices to regional centers
- Develop dashboards and establish monitoring systems for daily–monthly operations
C. Productivity Analysis & PI Improvement Activities
- Conduct data-driven productivity, quality, and lead-time analyses
- Identify bottlenecks and execute workflow/labor optimization
- Evaluate and introduce automation/digital solutions (AMR, PDA, tablets, etc.)
- Measure improvement impacts and report results regularly
D. Digital & Data Enablement (Tools & Dashboards)
1) Operational Tool Development
- Develop automation and analysis tools using Power BI, Tableau, Excel (VBA/Power Query),ETC
- Build tools for auto-performance aggregation, productivity calculations, worker evaluation, and shipping risk detection
- Create exception-data validation tools and automated reporting functions
2) Dashboard Development & Management
- Build productivity, quality, cost, and lead-time dashboards
- Maintain daily/weekly/monthly operational dashboards
- Standardize data models and manage automated refresh cycles
- Trainsite teams to improve dashboard utilization
3) Data-Driven Decision Support
- Conduct time-series, variability, and cross-site analyses
- Identify improvement opportunities and support KPI-driven decisions
- Analyze ROI for automation solutions (AMR, conveyor, sorter, etc.)
E. Regional PI Excellence
- Lead the Asia PI Circle (weekly operations sync & monthly PI forum)
- Share and scale best practices across regional sites
- Manage PI action trackers and performance follow-up
- Conduct PI capability leveling, training, and maturity assessments
- Maintain the PI Knowledge Hub for SOPs, best practices, and improvement cases
F. Collaboration with HQ & Regional Centers
- Collaborate with HQ PI and Overseas Operations Support teams on Setup/PI projects
- Share customer issues and replicate solutions across sites
- Support peak-season and large-volume operations
- Align operational execution with local center operations teams
Requirements:
- Min. Diploma in Operations/Logistics Management, Business Management or equivalent.
- At least 3~4 years of relevant experience in process innovation, project management or similar role.
- Well-versed in Microsoft Excel applications.
- Self-motivated and with a drive for continuous improvement.
- Preferably with working experience in Logistics industry.



