The posting
Job Description:
Operational Management
- Plan, organize, and oversee daily security guarding operations across assigned sites.
- Ensure all deployments meet client expectations and site SOPs.
- Supervise ground teams and coordinate with site supervisors for roster and discipline matters.
- Conduct regular site visits and spot checks to ensure performance standards and officer appearance are maintained.
Budgeting & Cost Control
- Monitor and manage manpower budgets for assigned sites, including overtime and relief planning.
- Review and analyze monthly cost reports with the Assistant Operations Director
- Ensure all deployments are within budgeted headcounts and cost parameters.
- Support tender costing and operations proposals with accurate ground data.
Manpower Matters
- Work closely with HR to recruit, onboard, and allocate suitable officers to client sites.
- Handle ground-level HR matters such as performance management, absenteeism, discipline, and grievance resolution.
- Participate in staff evaluations, promotions, and deployment planning.
- Ensure site teams are trained, certified, and compliant with Progressive Wage Model (PWM) and PLRD standards.
Compliance & Regulatory Oversight
- Ensure all deployments comply with PLRD licensing requirements, including valid SO and PWM certifications.
- Prepare and lead internal compliance checks and support external audits.
- Investigate incidents and compile full reports with follow-up actions.
Client & Stakeholder Engagement
- Act as the main point of contact for clients under assigned sites.
- Attend client meetings, address concerns, and follow through on feedback
- Maintain high service levels and develop strong working relationships with stakeholders.
Job Requirements:
- Experience in security operations/supervision will be an advantage
- Good communication and interpersonal skills
- Able to handle manpower and operational matters
- Responsible, organised and able to work independently
- Willing to conduct regular site visits when required
Location:
- Gemini@Sims
Dress Code:
- Smart Casual
Working hours:
- Office Hours (5 day work week)
If you meet the above requirements and are interested in joining our team, please WhatsApp your detailed resume to our Operations Team – Ops Admin (+65 8981 1123)
We regret that only shortlisted candidates will be notified.
HR Department
Arslan SRS Pte Ltd



