The posting
Job Summary
Support daily operations and lead staff activities to drive team productivity and service excellence in a fast-paced F&B environment.
Responsibilities
- Manage daily operations and coordinate staff activities to ensure smooth workflow and task completion
- Supervise employees by monitoring attendance, performance, and productivity to maintain operational efficiency
- Provide guidance, training, and support to team members to enhance skills and performance
- Evaluate sales team performance regularly and implement targeted improvements to increase productivity and effectiveness
- Ensure compliance with company policies, safety standards, and operational procedures to maintain a safe work environment
- Handle customer inquiries and resolve complaints professionally to uphold customer satisfaction
- Monitor inventory, supplies, and equipment to support uninterrupted operations
- Assist in scheduling staff shifts and coordinating work assignments to optimize resource allocation
- Collaborate with the Supervisor to achieve team goals and maintain high service standards
- Perform other duties assigned by management to support business needs



