The posting
Job Summary
We are seeking an experienced and results-oriented Beauty Parlour Director to lead business operations, staff management, financial performance, and strategic growth of our beauty salon while ensuring high service quality and regulatory compliance.
Responsibilities
- Develop and implement business strategies to drive revenue growth and achieve business objectives
- Oversee daily salon operations to ensure smooth and efficient business functioning
- Monitor sales performance, control operating costs, manage budgets, and optimize profitability
- Identify and pursue opportunities to expand services and enhance business performance
- Lead, supervise, and coordinate salon staff to maintain high productivity and morale
- Plan staff schedules, allocate duties, and monitor employee performance to meet operational needs
- Assess staff training needs and support ongoing professional development initiatives
- Foster teamwork, professionalism, and a positive work environment among employees
- Maintain high standards of customer service and service delivery to enhance client satisfaction
- Address customer feedback and complaints promptly to ensure effective service recovery
- Monitor service quality continuously and implement improvements as needed
- Develop and execute customer retention strategies to strengthen client relationships
- Plan and implement promotional activities and marketing strategies to attract and retain customers
- Analyze market trends and competitor activities to identify new business opportunities
- Build and maintain business relationships with partners and suppliers to support operations
- Ensure compliance with Singapore employment laws, workplace safety, and business regulations
- Oversee inventory management, purchasing processes, supplier coordination, and operational record-keeping
- Implement standard operating procedures and internal controls to maintain operational integrity
- Prepare business performance reports and provide operational recommendations to management
Preferred competencies and qualifications
- Relevant experience in beauty salon management, business operations, or related industry
- Strong leadership, organizational, and problem-solving skills demonstrated through managing teams and resolving operational challenges
- Knowledge of business operations, sales management, and customer service principles applied in a salon context
- Ability to manage staff, budgets, and daily operational requirements independently
- Strong communication, interpersonal, and decision-making skills to lead teams and engage customers
- Relevant qualifications in business management, beauty therapy, or related fields are advantageous
Only Shortlisted Candidate will be contacted



