The posting
NEW BUSINESS ACQUISITION
Responsibilities
- Support the Business Growth Director in coordinating and tracking ongoing new business and client development initiatives across the agency.
- Assist in preparing weekly business growth reports and status updates by consolidating ongoing outreach activities, opportunities, pipeline developments and priority actions.
- Maintain and update internal new business tracking documents, ensuring outreach efforts, meeting notes, client interactions and opportunity statuses are accurately recorded and organised.
- Support the tracking and coordination of relationship-building initiatives with existing, former and prospective clients across multiple markets and categories.
- Assist in monitoring and documenting business growth activities led by senior team members, including follow-ups, outreach progress and next-step actions.
- Conduct market, competitor and client research to identify potential new business opportunities, emerging brands, industry developments and relevant market trends.
- Support outreach and prospecting initiatives across SMEs and other potential client categories, including research, tracking and organisational support.
- Assist in maintaining and updating HubSpot and other internal databases by migrating, organising and managing lead generation information, contacts and opportunity records.
- Help identify potential business development opportunities through LinkedIn, industry news, market activity and other relevant platforms, while supporting strategic thinking around outreach approaches and engagement opportunities.
- Support the preparation and organisation of credentials decks, case study materials and presentation content for prospective client meetings and pitches.
- Assist in organising, maintaining and streamlining internal case study libraries, server folders and business development resources to improve accessibility and efficiency across teams.
- Coordinate with Client Services, Strategy and Creative teams to support ongoing business growth initiatives, proposal development and internal follow-ups.
- Support the setup and organisation of project and commercial folders for new business opportunities across internal systems and servers.
- Provide general administrative, operational and coordination support across business growth, client engagement and new business activities as required.
COMMS& BRAND VISIBILITY
Responsibilities
- Support the Business Growth Director in managing internal communications, PR and brand visibility workflows across the agency.
- Maintain and manage the internal communications and case study tracking system, ensuring projects, assets and materials are properly documented, organised and accessible for future business growth, PR, awards and marketing purposes.
- Coordinate and track the development of communication assets across credentials, PR, social media, awards and marketing materials, ensuring timelines, approvals and deliverables are managed effectively.
- Attend and support bi-monthly communications and PR alignment meetings with global and external PR partner, documenting action points and following up with internal stakeholders to ensure timely execution.
- Support the planning, coordination and distribution of PR, LinkedIn and agency visibility content across regional and global platforms.
- Manage the agency’s Instagram account, including coordinating approved content, scheduling posts and ensuring all materials are client-approved prior to publication.
- Liaise with Client Services and Creative teams to monitor progress, track outstanding actions and support the delivery of communication-related initiatives.
- Assist in identifying relevant industry awards, design competitions and regional recognition opportunities aligned with the agency’s work and market presence.
- Support general communications administration, coordination and reporting activities as required.



