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Open nowPosted today

Butler (5-Star Luxury Hospitality)

MyCareersFuture99,426 open roles

Pay
SGD 3,200 – SGD 3,700 a month
Where
Central, Singapore
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Your applicationOpen nowButler (5-Star Luxury Hospitality)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Job Description

We are seeking a service-oriented Butler to deliver personalised, high-quality experiences for guests in a luxury hotel environment. The successful candidate will be responsible for anticipating guest needs, coordinating personalised arrangements and ensuring a seamless experience throughout each guest's stay.

Key Responsibilities

  • Provide personalised guest service from pre-arrival preparation to departure, ensuring a seamless and memorable stay.
  • Review guest profiles and preferences to prepare suites, amenities and special arrangements according to individual requirements.
  • Welcome guests, conduct in-suite check-in and provide suite orientation and luggage assistance.
  • Respond promptly and professionally to guest enquiries and requests in person, over the phone, via email and messaging platforms.
  • Coordinate restaurant reservations, transportation, sightseeing, entertainment and other guest arrangements.
  • Handle in-room dining orders, serve meals and coordinate the replenishment of amenities, room servicing, laundry and other in-suite services.
  • Arrange personalised experiences and celebrations for special occasions.
  • Proactively follow up on guest requests, resolve service issues and escalate complaints or incidents when necessary.
  • Maintain accurate guest preference records, operational documentation and shift handovers.
  • Work closely with housekeeping, food and beverage, concierge and other departments to ensure efficient service delivery.
  • Adhere to luxury hospitality service standards, grooming requirements, workplace safety procedures and operational guidelines.
  • Perform other operational duties as assigned by Management.

Requirements

  • Diploma or Degree in Hospitality or Tourism Management preferred.
  • Minimum 1 year of relevant experience in hospitality or guest services.
  • Prior luxury hotel or VIP guest service experience will be an advantage.
  • Proficient in English and Mandarin; both essential for serving Mandarin-speaking guests.
  • Proficient in Property Management Systems (PMS), POS systems and Microsoft Office.
  • Strong interpersonal and communication skills, attention to detail and a professional, service-oriented attitude.
  • Able to work well in a team, manage priorities and adapt to changing operational needs.
  • Willing to work rotating shifts, weekends and public holidays as required.

Hey Rocket Pte Ltd (EA 21C0816)

Lisa Chi (R24124761)

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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