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Open nowPosted today

Case Manager

MyCareersFuture92,121 open roles

Pay
SGD 4,500 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowCase ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

An exciting opportunity has opened for an experienced High Net Worth (HNW) Case Management professional to join a fast-growing, dynamic International Brokerage firm.

As a Case Manager, you will oversee day-to-day case management and policy servicing operations for HNW clients. You will focus on operational execution, service quality, and process compliance while driving initiatives to enhance efficiency and stakeholder experience.

What You'll Be Doing

  • Oversee and support HNW new business and policy servicing to ensure timely, accurate, and compliant operations.
  • Provide support to overseas offices on quotations and facilitate the end-to-end fulfilment and submission of cases.
  • Enhance team capability through guidance, coaching, and on-the-job training.
  • Identify operational gaps and implement process improvements to elevate client experience and efficiency.
  • Collaborate across internal teams and external partners to resolve operational issues.
  • Participate in process reviews and support operational and system enhancements.
  • Maintain compliance with internal policies, MAS regulations, and governance standards, including audit support.
  • Take on additional responsibilities as assigned by leadership.

What We're Looking For

  • 1 to 3 years of experience in the insurance industry, ideally within HNW or Affluent segments.
  • Experience in operations, underwriting support, or policy servicing within life insurance.
  • Self-motivated, proactive, and meticulous with strong attention to detail.
  • Proven project and time management skills, with the ability to manage multiple priorities effectively.
  • Experience assisting sales teams with client review materials.
  • Proficient in MS Office Applications (Word, Excel, PowerPoint).
  • Proficient in English and Chinese to liaise with cross-regional stakeholders.
  • Relevant CMFAS certifications (e.g., RES5, M9, M9A, HI).
  • An active MAS RNF status is highly preferred; candidates capable of securing licensing upon onboarding will also be considered.

Why Join Us?

  • Play a pivotal role and take greater ownership within a founding team.

Ready for your next move?

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    The review screen in CV Rocket: how each CV was read, round by round.

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