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Open nowPosted today

Client Account Service Associate

MyCareersFuture99,426 open roles

Pay
SGD 6,500 – SGD 7,500 a month
Where
Central, Singapore
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Your applicationOpen nowClient Account Service AssociateMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Key Responsibilities

Client Services

· Document day-to-day client services operations and support change management as the team transitions onto HubSpot

· Provide client support across APAC and European time zones under a follow-the-sun ticketing model

· Support client migration from our legacy platform to KYBIX by delivering client training and developing educational materials

· Lead the phased rollout of HubSpot CRM, working with Marketing, Sales, Technology, Product and Operations to define pipeline structure and lifecycle stages

· Audit and clean existing CRM data (e.g., misclassified contacts, account discrepancies) to establish a reliable single source of truth

Business Operations

· Map internal processes, identify automation opportunities, and scope work with external HubSpot consultants

· Develop internal documentation, training materials and branded company presentations to keep teams aligned and consistent

Sales Support

· Design and map end-to-end pricing and conversion workflows

· Build CRM-integrated lead-capture mechanisms (e.g., demo waitlist) to qualify prospects before product access is granted

· Support business development in APAC and Europe by networking, identifying qualified prospects and delivering product demonstrations

· Lead the phased rollout of HubSpot CRM, working with Marketing, Sales, Technology, Product and Operations to define pipeline structure and lifecycle stages

· Audit and clean existing CRM data (e.g., misclassified contacts, account discrepancies) to establish a reliable single source of truth

Marketing Support

· Support go-to-market execution ahead of product launch

· Execute launch campaigns across social channels in partnership with the CMO, including multi-week LinkedIn content programmes on the KYB/KYC market

· Ensure brand consistency across all external materials

Requirements

· Bachelor's degree or equivalent professional experience

· 2–4 years of experience in customer success, account management, business operations or a similar client-facing role, ideally in SaaS or financial services

· Fluency in English is required. Proficiency in a European language (e.g., French, Spanish, German) is an advantage for supporting our European clients

· Experience in management consulting, a Big 4 firm or a technology company is preferred

· Proven ability to build and maintain long-term relationships with enterprise or strategic clients

· Strong stakeholder management skills and a customer-centric mindset

· Hands-on experience with HubSpot or a comparable CRM is an advantage

· Advanced proficiency in PowerPoint and Excel, with the ability to produce professional client-facing presentations, reports and data-driven business updates

· Self-driven and adaptable, comfortable with ambiguity, and able to work both independently and within cross-functional teams

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

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The numbers game

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