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Open nowPosted today

Client Management Executive/Officer

MyCareersFuture95,505 open roles

Pay
SGD 3,200 – SGD 4,500 a month
Where
West, Singapore
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Your applicationOpen nowClient Management Executive/OfficerMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

Company Description

Established in 2000 and headquartered in Singapore, iHub Solutions is a Logistics Technology (LogTech) firm providing third-party logistics services across Asia, with offices in Singapore, Malaysia, Hong Kong, Thailand, and the Philippines. Our warehousing and last-mile fulfilment services are powered by a proprietary technology stack, featuring our Virtual Logistics System (VLS) WMS and Cloud Transport System (CTS) TMS. Beyond standard 3PL, we act as a software integrator and e-commerce enabler, seamlessly connecting logistics data with ERP systems and e-commerce platforms to provide greater visibility and smarter operations.

Job Scope:

  • Serve as the primary point of contact for assigned accounts, providing strategic and operational support throughout the end-to-end logistics journey.
  • Build trusted client relationships by understanding business needs, advising on best practices, and ensuring a high standard of service delivery.
  • Coordinate closely with warehouse, transport, finance, and technology teams to ensure seamless execution of customer requirements and timely issue resolution.
  • Oversee the full 3PL journey, including inbound operations, inventory management, outbound fulfilment, billing, and documentation accuracy.
  • Prepare and manage import/export documentation, packing lists, and liaise with freight forwarders to facilitate smooth shipment movement.
  • Monitor inventory accuracy and system integrity, ensuring compliance with operational processes, including expiry date tracking, serial number management, and adherence to SOPs.
  • Analyse operational performance, customer feedback, and service trends to identify improvement opportunities and drive continuous enhancement initiatives.
  • Maintain records of customer interactions, service issues, and resolutions within the company's software dashboard.
  • Partner with internal technology teams to translate operational challenges into system enhancement opportunities and process automation initiatives.
  • Proactively identify risks, exceptions, and bottlenecks, coordinating corrective actions to safeguard service levels and customer satisfaction.
  • Generate operational reports and business insights to support decision-making, service improvements, and long-term customer success.

Requirements

  • Bachelor’s degree, preferably in Business Administration, or a related field.
  • Ability to maintain composure and professionalism when dealing with stressed or upset customers.
  • Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
  • Exceptional multitasking abilities with the skill to prioritize and manage time effectively.
  • A distinctive personality and a great sense of humor will be highly valued.
  • Fresh graduates are encouraged to apply.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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