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Open nowPosted today

Client Services Executive

MyCareersFuture99,426 open roles

Pay
SGD 2,700 – SGD 3,000 a month
Where
Central, Singapore
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Your applicationOpen nowClient Services ExecutiveMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Are you organised, detail-oriented and passionateabout delivering excellent customer service?

At PURE, we believe in creating an exceptional experience for our members, both in and beyond our clubs. We are looking for a proactive and service-oriented Client Service Executive to join our team and support our membership administration and service operations.

If you thrive in a dynamic environment, enjoy working with people and take pride in getting things right, we would love to hear from you!

KEYRESPONSIBILITIES

· Membership Administration: Manage day-to-day membership administration, including creating and maintaining member accounts,updating membership packages and fees, and processing billing adjustments.

· Membership Services: Process membership requests, including renewals, transfers, suspensions and terminations, ensuring accuracy and timely completion.

· Member Enquiries and Resolution: Liaise with Sales, Operations, Corporate Sales and Finance teams to address and resolve member enquiries and account-related matters efficiently.

· Redemption Processing: Process food voucher redemptions and complimentary membership extensions in accordance with members’ requests and established procedures.

· Administrative Support: Perform other administrative duties and assist with ad-hoc tasks or projects as assigned.

REQUIREMENTS

· Experience in membership administration is an added advantage

· Minimum Diploma holder with at least 1 year of data entry experience

· Good communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skill

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